When Robert Sharp accidentally makes two nonrefundable car rental reservations on Hotwire, he assumes the company will cancel one for him. But it doesn’t. Can he drive two cars at once?
Ed Samson is a “no-show” for his Hotwire rental in San Juan, Puerto Rico. Why won’t Dollar Rent a Car refund his money?
Jarrett Wilson’s Hotwire rooms have “guaranteed” single beds. Oh wait, no they don’t. What now?
Jack thought the $430 rate for his European car rental from Hertz covered everything. Except for one teensy surcharge.
Do online travel agencies make things up in order to keep your hard-earned money?
Ashley Norris’ hotel reservation on Hotwire is a surprise — and not a good one. The hotel is in an unsafe neighborhood.
Tamara Lustig books a room at the Omni Shoreham Hotel, but when the property offers her the wrong accommodations. Can she get a refund?
Returns Hertz rental car an hour late and is billed an extra $134 for it. Is this a misunderstanding between Hotwire
Elsa Chung’s Hotwire booking goes “awry” after her promo code doesn’t work and the hotel isn’t what she expected. What should she do?
