Did United offer me compensation for a rough night in the ballroom?
Amanda Ellis says she was “very upset” after her United Airlines flight from Honolulu to the Marshall Islands was canceled because of a sick crewmember.
DOT
Should I have been charged extra for my checked luggage?
Deborah Bouchette researches the luggage rules for an upcoming flight, but is surprised by a 200 Euro fee to check her bag, anyway. Her airline says she should get a refund — so why isn’t she?
Travelocity promised me a refund — did it do enough?
Thank goodness for the new 24-hour rule. That’s what Joan Weiner thought when she booked an airline ticket through Travelocity.
What to do when your airline tells you to shut up
Ryan Ludtke’s family vacation in Fort Myers, Fla., ended on a bad note when they flew back to Chicago on Spirit Airlines.
New airline rules yet to be enforced, even as DOT levies record fines
Back in August, you might recall, the Transportation Department adopted a set of tough new consumer-protection rules to help airline passengers. In January, it added even more.
New rules for airline fees are a partial victory for travelers
If airfares confuse you as much as they confuse me, then I have some good news: Several new rules are going to make it easier to calculate the total cost of a ticket.
Are new fee disclosure rules any good?
Search for a flight between Washington and Los Angeles on United.com and you’ll find a notice posted high above the fares saying, “Additional baggage charges may apply.”
Where’s the outrage?
I have just one question in the wake of the Transportation Department’s so-called “historic” rulemaking on airline passenger rights.
