You’ve probably heard about the new airline consumer protection rules that rolled out with a one-two punch last month. There were so many, it’s almost hard to keep track. And maybe you’re saying to yourself: Finally, I’ll have some rights when I fly.
Krista O’Brien accidentally pays $449 extra for her checked luggage on an Aer Lingus flight. Why won’t the airline help her undo the mistake?
American Airlines, has a policy of either offering a 24-hour hold on a reservation, or selling you a ticket with all the usual restrictions.
Government fines against airlines for consumer rule violations are on track to hit a six-year low as U.S. DOT’s enforcement actions shift.
