Delta Air Lines canceled my flight, so where is my refund?

David Grogan thinks he’s on the first leg of a flight to Oaxaca, Mexico, with visions of kicking back and drinking margaritas poolside at his hotel. Then his Delta Air Lines flight is canceled and he’s unable to make any other flights. Can our advocates get him a refund? Read more “Delta Air Lines canceled my flight, so where is my refund?”

Her Delta Air Lines flight crew didn’t show up for work

Deborah Glotzer showed up for her recent from Boston to Seattle. Her Delta Air Lines flight crew didn’t. Read more “Her Delta Air Lines flight crew didn’t show up for work”

Why won’t travel insurance cover my flight cancellation?

Michele Kemp and her family cancel a flight after her sister falls ill. Good thing she bought travel insurance, right? Wrong. But how can she get her money back? Read more “Why won’t travel insurance cover my flight cancellation?”

Why won’t American pay for my Delta flight?

When Brianna Ryan received notice that her American Airlines flight was delayed, she worried that she wouldn’t have time to make a connecting flight. According to Ryan, an American customer service agent promised that if she booked a new flight on another airline, American Airlines would pay for it. But when she sought reimbursement for her new airfare, American denied her request. Read more “Why won’t American pay for my Delta flight?”

The Princess Juliana is closed indefinitely, so why won’t Delta refund my flight?

Princess Juliana International Airport cancels James Quinn’s flights because of hurricane damage. He wants a refund from Delta Air Lines, but it wants him to reschedule. Can our advocates help him get a refund for the flight the airport canceled? Read more “The Princess Juliana is closed indefinitely, so why won’t Delta refund my flight?”