Should Delta pay for my extra night in New York?
When Cecilia Dobrin’s flight is changed by her airline, she has to spend the night in New York. Does the airline owe her anything?
DELTA
Why I love Delta’s new loyalty program – and why you’ll probably hate it
Why I love Delta’s new loyalty program. Loyalty programs may be the single greatest scam pulled on the traveling public.
Why can’t I change the name on my frequent flier award ticket?
Delta won’t make a name change on a mileage ticket, endangering one family’s cruise. Can this trip be saved?
Delta Economy “Comfort” fell short — can we get a refund?
Rod and Carol Mourant recently flew from Seattle. Amid their list of complaints is one that stuck, and do they have a case?
Should I have been charged extra for my checked luggage?
Deborah Bouchette researches the luggage rules for an upcoming flight, but is surprised by a 200 Euro fee to check her bag, anyway. Her airline says she should get a refund — so why isn’t she?
Sorry, your travel insurance doesn’t cover mother-in-law’s death
It’s been a while since I mediated travel insurance claim, and at first glance, Dennis Puskaric’s looked like a slam-dunk
Who’s really to blame for these absurd luggage rules?
Just the mention of the words “baggage” and “rule” in the same sentence is enough to raise the blood pressure of the average air traveler.