Hey airlines, enough with the musical chairs!
The “comfort” coach seats for which she’d paid had been changed. The airline re-seated her two rows away from her husband.
The “comfort” coach seats for which she’d paid had been changed. The airline re-seated her two rows away from her husband.
When Cecilia Dobrin’s flight is changed by her airline, she has to spend the night in New York. Does the airline owe her anything?
Why I love Delta’s new loyalty program. Loyalty programs may be the single greatest scam pulled on the traveling public.
Delta won’t make a name change on a mileage ticket, endangering one family’s cruise. Can this trip be saved?
Rod and Carol Mourant recently flew from Seattle. Amid their list of complaints is one that stuck, and do they have a case?
Deborah Bouchette researches the luggage rules for an upcoming flight, but is surprised by a 200 Euro fee to check her bag, anyway. Her airline says she should get a refund — so why isn’t she?
It’s been a while since I mediated travel insurance claim, and at first glance, Dennis Puskaric’s looked like a slam-dunk