LaHood on Spirit’s carry-on baggage fees: “We’re gonna hold the airline’s feet to the fire on this”

Spirit Airlines’ decision to begin charging passengers for carry-on luggage — and lowering some fares to a penny — has caught the attention of the federal government, as many predicted it would. In part one of our exclusive interview with Transportation Secretary Ray LaHood, we talk about fees, consumer protection and the future of airline service.
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Transportation Department steps up efforts in aviation consumer protection

Attention, air travelers: The government has your back.

The Transportation Department’s airline cops have written big tickets in recent months, including a $375,000 fine against Spirit Airlines for, among other things, failing to comply with denied-boarding compensation rules, and a $600,000 fine against an online travel company called Ultimate Fares, for advertising violations.

“Aviation consumer protection is one of my top priorities, and we are taking a fresh look at the industry from that perspective,” Transportation Secretary Ray LaHood told me recently.
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