Checking your suitcase now costs more than your airline ticket. It’s time for this to end.
There’s a new milestone in American air travel: checking your suitcase may now cost more than your seat.
CONSUMER PROTECTION
StubHub charged me $3,300 for Coldplay tickets I never received — can I get my money back?
When Paul Avron’s daughter buys Coldplay tickets from StubHub, she expects a memorable night out. But as the concert approaches, the tickets still haven’t arrived, and StubHub’s FanProtect guarantee doesn’t work. Can she get her money back?
My milk frother quit just after the warranty expired. What are my rights?
When Andrew Fogel’s milk frother sputters to a stop right after the warranty ends, he gets steamed. Fogel rarely used his Paris Rhône appliance before it died. And now the manufacturer wants to offer him only a discount towards a new machine. Can it do that?
Hyatt ignored these 80-year-olds’ pleas — then hit them with a $53,678 bill
Beverly and Larry Burmeier learned a painful lesson about the timeshare industry recently: Sometimes no doesn’t mean no. Sometimes it means, “Yes, I’ll sign whatever contract you put in front of me.”
This Frigidaire refrigerator keeps breaking — but the company refuses to replace it
Victoria Evans thinks she made a smart purchase when she buys a Frigidaire refrigerator. But within 7 months, her appliance starts flashing temperature warnings and spoiling her food. Multiple repair visits under warranty fail to fix the recurring problem, and technicians twice declare the unit unrepairable. Yet Frigidaire is giving her the cold shoulder.
Your airline might be spying on you — and it should be illegal
When Cary Tatkin searched for the lowest airfare to Europe, he didn’t realize Lufthansa might be running its own search for the highest price it could extract from him.
GE keeps fixing my fridge, but it won’t stay fixed – what now?
The freezer compartment on Paris Perlick’s GE refrigerator keeps failing because of an elusive coolant leak. The manufacturer has tried to repair it five times over four years, but the problem persists. With a year left on her five-year warranty, Perlick fears the company is deliberately stalling until her coverage expires. Is it?
Are airlines about to get a free pass from the government?
Picture this: You’re driving 85 in a 65-mph zone, and a state trooper pulls you over. But instead of a $200 ticket, he hands you a warning and a pamphlet on the importance of speed limits.
Two years later, this $18,926 surgery claim is still in limbo — is there a way out?
Hien Shields faces an $18,926 bill for emergency spinal surgery after Anthem Blue Cross and its partner Carelon point fingers over authorization. She’s made 80 calls over 21 months – but with the insurer’s two-year claims deadline looming, can anyone fix this?