Help! Amazon lost my Pixel phone and now it won’t refund me
When Jack Price tries to return his Google Pixel 6 phone to Amazon through UPS, the phone gets lost. Will he ever get his $518 back?
CONSUMER PROTECTION
His Silver Eagles never landed. Can PayPal get him a refund?
Mark Sund orders commemorative coins and uses PayPal to pay for them. But the seller never delivers them. Can he get a refund from PayPal?
Sent money to the wrong person through Zelle? Here’s how to get it back
Chuck Brown sent money to the wrong person through Zelle. Will he ever get it back?
Where’s my refund from American Queen Voyages? They promised to send it months ago
May Youngclaus has been waiting months for a refund from American Queen Voyages. Is her money lost at sea?
What’s the Booking.com refund process? The company took my money!
What is the Booking.com refund process, and how can you get a refund when the company makes a mistake? Here’s what to do.
How to win your consumer dispute using the Elliott Method
If you’re having trouble with a company, the Elliott Method can help you fix any consumer dispute.
My Whirlpool stove is defective again. How do I get it fixed?
Chuck Reiter hoped the third time would be the charm for his new Whirlpool stove. The company had already delivered two faulty appliances and reluctantly replaced them, but his weird adventure in Whirlpool hell was about to get even weirder.
Royal Caribbean charged me $1,556 to leave my cruise early. Can I get my money back?
Can a cruise line charge you more to leave your cruise early? As a matter of fact, it can. But should it charge you? That is what we’re here to find out.
There are mice in my vacation rental! But why can’t I get a refund?
What are the policies of the major vacation rental platforms when it comes to mouse infestations? And what should you do if you find a mouse in your vacation rental?
