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Elliott Report

Elliott Report

  • Home
  • Features
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CONSUMER PROTECTION

After Jack Price's Google Pixel 6 return was lost by UPS, Amazon initially provided no resolution. Following intervention, Amazon admitted the loss, issuing a $518 refund for the phone.

Help! Amazon lost my Pixel phone and now it won’t refund me

August 16, 2023 by Christopher Elliott

When Jack Price tries to return his Google Pixel 6 phone to Amazon through UPS, the phone gets lost. Will he ever get his $518 back?

Categories Problem Solved
Mark Sund orders commemorative coins and uses PayPal to pay for them. But the seller never delivers them. Can he get his money back?

His Silver Eagles never landed. Can PayPal get him a refund?

June 13, 2023 by Christopher Elliott

Mark Sund orders commemorative coins and uses PayPal to pay for them. But the seller never delivers them. Can he get a refund from PayPal?

Categories Featured, Problem Solved
Learn how to navigate and recover from Zelle mistakes, including sending funds to the wrong person, through effective dispute processes and timely actions.

Sent money to the wrong person through Zelle? Here’s how to get it back

May 29, 2023May 28, 2023 by Christopher Elliott

Chuck Brown sent money to the wrong person through Zelle. Will he ever get it back?

Categories Advocacy, Featured

Where’s my refund from American Queen Voyages? They promised to send it months ago

May 24, 2023May 23, 2023 by Christopher Elliott

May Youngclaus has been waiting months for a refund from American Queen Voyages. Is her money lost at sea?

Categories Featured, Problem Solved

What’s the Booking.com refund process? The company took my money!

September 27, 2023April 24, 2023 by Christopher Elliott

What is the Booking.com refund process, and how can you get a refund when the company makes a mistake? Here’s what to do.

Categories Advocacy
Image by jcomp on Freepik

How to win your consumer dispute using the Elliott Method

August 9, 2023April 22, 2023 by Christopher Elliott

If you’re having trouble with a company, the Elliott Method can help you fix any consumer dispute.

Categories Advocacy

My Whirlpool stove is defective again. How do I get it fixed?

April 22, 2023April 16, 2023 by Christopher Elliott

Chuck Reiter hoped the third time would be the charm for his new Whirlpool stove. The company had already delivered two faulty appliances and reluctantly replaced them, but his weird adventure in Whirlpool hell was about to get even weirder.

Categories Advocacy
Royal Caribbean charged me $1,556 to leave my cruise early. Can I get my money back?

Royal Caribbean charged me $1,556 to leave my cruise early. Can I get my money back?

August 31, 2023March 12, 2023 by Christopher Elliott

Can a cruise line charge you more to leave your cruise early? As a matter of fact, it can. But should it charge you? That is what we’re here to find out.

Categories Advocacy
Jeff von Bargen discovered mouse droppings in his vacation rental in San Luis Obispo, California and left the home after a sleepless night. The owner offered to refund part of von Bargen's rental fee in exchange for a five-star review, but von Bargen refused and contacted Vrbo, the vacation rental platform he used to book the property.

There are mice in my vacation rental! But why can’t I get a refund?

June 8, 2023February 20, 2023 by Christopher Elliott

What are the policies of the major vacation rental platforms when it comes to mouse infestations? And what should you do if you find a mouse in your vacation rental?

Categories Advocacy
When Mayank Kumar gets into an accident in his Avis rental car, he does everything in his power to return the vehicle to the company. But nothing seems to be working, and now Avis is asking about its car.

He got into an accident in his Avis car. Why won’t the company take back the vehicle?

August 26, 2023March 14, 2022 by Christopher Elliott

… Read more

Categories Problem Solved
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