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ALASKA AIRLINES

checked bag fees

Checking your suitcase now costs more than your airline ticket. It’s time for this to end.

April 12, 2026April 12, 2026 by Christopher Elliott

There’s a new milestone in American air travel: checking your suitcase may now cost more than your seat.

Categories Commentary
U.S. airlines this week raised their checked baggage fees to levels that would have seemed like a parody just a few years ago. 

Bag fees just hit $50. At what point do you stop checking luggage?

May 11, 2026April 11, 2026 by Christopher Elliott

U.S. airlines this week raised their checked baggage fees to levels that would have seemed like a parody just a few years ago. 

Categories Forum
expedia

Why can’t I get a refund for my canceled Alaska Airlines flight from Expedia?

January 26, 2026January 7, 2026 by Christopher Elliott

Laura Hughart has fought Expedia for almost a year to reclaim $500 for a canceled Alaska Airlines flight. But she’s caught in a loop between two airlines and an online travel agency. Will anyone help her?

Categories The Travel Troubleshooter
Thomas Larson booked a flight with a 93-minute layover, but an American Airlines agent refused to check his bag — claiming it wasn’t long enough. Forced to buy a second ticket, Larson faced airline finger-pointing and silence. Who’s responsible when partner airlines don’t agree on the rules?

“Not enough time for your bags”: How a 90-minute connection rule upended a flight

October 29, 2025October 20, 2025 by Christopher Elliott

Thomas Larson thought he’d done everything right when he booked a flight from Raleigh-Durham to Ketchikan, Alaska. He’d bought a multi-airline itinerary through Alaska Airlines: The first leg was on American Airlines to Phoenix, then continuing on Alaska Airlines to Seattle and Ketchikan.

Categories Advocacy
Sherry Fadely was denied boarding on her Aer Lingus flight in Madrid, despite having a ticket booked through Alaska Airlines. She spent $3,244 on a new ticket. After months of seeking a refund, Alaska Airlines agreed to refund her miles and pay $3,244 in compensation following advocacy, highlighting the complexities of code-sharing and the importance of knowing passenger rights under EU regulations like EC 261.

Denied boarding compensation: Why Alaska Airlines owes a $3,244 refund under EU261

May 23, 2025May 21, 2025 by Christopher Elliott

Sherry Fadely is turned away at the gate when she tries to board her flight in Madrid. Can she get compensation for being denied boarding? And who should pay her?

Categories The Travel Troubleshooter
Airline mergers often lead to higher fares and reduced service quality. As major carriers like Alaska and Hawaiian Airlines consider merging, passengers like Eloisa Hife express deep concerns. With the government stepping in and consumer groups rallying, there's a growing call for public action to protect competition and consumer rights.

Yes, you can stop these airline mergers. Here’s how

May 11, 2026December 23, 2023 by Christopher Elliott

Want to block the latest airline mergers? Here’s how your voice can challenge the turbulence of airline mergers and protect passenger rights.

Categories Advocacy, Featured
Alaska Airlines owes her a refund. But how much?

Should Alaska Airlines refund the $2,291 its cancellation cost me?

January 31, 2024March 13, 2018 by Christopher Elliott

When Alaska Airlines canceled Nancy Hillis’ upcoming flight from San Francisco to Fort Lauderdale, Fla., she faced a familiar dilemma: take the new flight her airline offered or let Alaska Airlines refund her and fly on another carrier.

Categories Is This Enough Compensation?
After Ellen receives a promotional code for a virgin america, she discovers that it’s unusable because of the airline’s blackout dates.

This Virgin America companion ticket credit is unusable

February 1, 2024June 9, 2017 by Christopher Elliott

When Ellen Spertus receives a promotional code for a $150 companion ticket on Virgin America, she discovers that it’s unusable because of the airline’s blackout dates. When she tries again, she receives an error message, saying the code has been used. Now what?

Categories The Travel Troubleshooter
One-sided cancellation policies are due for cancellation. Change your mind when you’re traveling, and the consequences can be costly.

Maybe the travel industry’s one-sided cancellation policies are due for cancellation

January 27, 2024August 3, 2014 by Christopher Elliott

One-sided cancellation policies are due for cancellation. Change your mind when you’re traveling, and the consequences can be costly.

Categories The Navigator
It's not every day that you hear from a real American hero like Chuck. It turns out he and his wife catch my syndicated column.

Alaska Airlines bumped a real American hero – should I get involved?

January 26, 2024March 18, 2014 by Christopher Elliott

It’s not every day that you hear from a real American hero like Chuck Yeager. Yes, the Chuck Yeager. It turns out he and his wife, Victoria, catch my syndicated column in The Sacramento Bee.

Categories Should I Take The Case?
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