Should airline extend elite benefits for soldier in war zone?
Airlines offer waivers of their often incomprehensible rules. Robert wants this to be one of the times, and he’d like me to help him.
Should I Take The Case?
A weekly feature in which I ask readers if I should mediate a case.
Berated for a screaming baby – do I deserve a full refund?
Evelyn Tachau-Brown probably deserves something after her recent Delta Air Lines flight, with screaming baby. But what?
Was he overcharged at his Puerto Vallarta hotel?
The levy family are big fans of Riu Hotels & Resorts, a Spanish chain of all-inclusive properties with locations in the Caribbean and Mexico.
Broke bride wants a $3,000 refund from Hilton — should I help her?
Before getting married in her hometown of Santa Rosa, Calif. Hilton hotel, she made hotel arrangements for some of the guests.
Should I send these Rube Goldberg ticket cases to the recycler?
Should I send these Rube Goldberg ticket cases to the recycler? I read Amy Zimmerman’s complaint about Aeroplan, Turkish Air and Swiss.
Do I deserve a refund for this Sicilian vacation rental through VRBO?
What makes Sylvia Guarino’s case interesting isn’t that she had a disappointing stay at a vacation rental she booked through VRBO.
