Should I Take The Case? Archives

I want my Disney cruise discount!

January 29, 2024December 15, 2014 by Christopher Elliott

A promise from none other than Disney.” We would like to invite you to spend a future cruise with Disney Cruise Line at 50 percent.”

March 27, 2024December 8, 2014 by Christopher Elliott

She received an email from United Airlines that her a.m. flight had been changed. The airline assured her it was a minor adjustment.

January 29, 2024November 24, 2014 by Christopher Elliott

Deborah Gray’s rental car broke down and she wants her money back. Hertz won’t pay her. She’d like me to encourage the company to reconsider.

January 29, 2024November 17, 2014 by Christopher Elliott

Jane Berryman was supposed to fly from Dubrovnik, Croatia, to Tirana, Albania, via Rome. At least that’s what her itinerary said.

January 29, 2024November 10, 2014 by Christopher Elliott

A case flutters across my desk with so many red flags about Hideaway Inn that I have to sit down for a few minutes to catch my breath.

January 29, 2024November 3, 2014 by Christopher Elliott

No one likes to lose their Global Entry credentials. So when David Toney contacted me to ask for help, I felt for him.

January 29, 2024October 27, 2014 by Christopher Elliott

It is perhaps one of the most glaring double standards in the travel industry: Airline is under no obligation to keep its schedule.

January 29, 2024October 20, 2014 by Christopher Elliott

Should airlines compensate their passengers for delays at the airport? Flying from Rome to Burlington via Philadelphia on US Airways.

January 29, 2024October 13, 2014 by Christopher Elliott

Ed Zielinski isn’t a novice flier and neither is his 15-year-old poodle. They pay a $125 pet carry-on fee, and the trio boards the plane.

January 29, 2024October 6, 2014 by Christopher Elliott

Airlines offer waivers of their often incomprehensible rules. Robert wants this to be one of the times, and he’d like me to help him.