Through a network of over 300 dealer partners across the United States, Mitsubishi Motors North America, Inc., (MMNA) is responsible for the sales, research and development, marketing and customer service of Mitsubishi Motors vehicles in the U.S. It has a customer responsiveness rating of 3 out of 5.
Etihad Airways is the national airline of the United Arab Emirates. Its head office is located in Khalifa City A, near Abu Dhabi. It has a customer service responsiveness rating of 3 out of 5.
Air Canada is the Canada-based flag carrier and the country’s largest airline, providing scheduled passenger service to more than 180 destinations on six continents. The airline operates a fleet of Boeing, Airbus, and Embraer aircraft and is a founding member of the Star Alliance global airline network.
Allianz Partners is the world’s largest property and casualty insurer. It has a customer service rating of 5 out of 5.
Tripadvisor operates an online travel guidance platform with user-generated reviews, ratings, photos, and forums covering hotels, restaurants, experiences, and attractions worldwide. It is the parent company of Viator (tours and activities) and TheFork (restaurant reservations), and it owns related brands including Cruise Critic, FlipKey, SeatGuru, Holiday Lettings, and Bokun.
Lufthansa is Germany’s largest airline, offering international passenger and cargo services It responsiveness rating of 2 out of 5.
Princess Cruise Lines, Ltd. operates a fleet of 17 ships sailing to more than 330 destinations in over 90 countries. The company is a division of Carnival Corporation & plc, the world’s largest cruise company.
Frontier Airlines is a Denver-based ultra-low-cost carrier serving roughly 120 destinations across the United States, Mexico, Central America, and the Caribbean. Frontier announced and began introducing First Class seating between late 2025 and early 2026, bringing premium comfort at its signature low fares. It has a customer service responsiveness rating of 3 out of 5.
Singapore Airlines is the flag carrier of Singapore. Its former regional subsidiary SilkAir was merged into Singapore Airlines in 2021, with routes absorbed into Singapore Airlines and its low-cost arm Scoot.
Celebrity Cruises is an ocean cruise line headquartered at the Royal Caribbean Group headquarters in the Port of Miami, Florida. It was founded in 1988 and has been a subsidiary of Royal Caribbean Group since 1997. Royal Caribbean Group currently operates Royal Caribbean International, Celebrity Cruises, and Silversea Cruises, and also holds a 50% joint venture interest in TUI Cruises and Hapag-Lloyd Cruises through the TUI Cruises JV. The company previously owned Azamara before selling the brand to Sycamore Partners in 2021. Celebrity operates a fleet of ocean cruise ships on itineraries to the Caribbean, Bermuda, Europe, Alaska, Asia, Australia, and the Galapagos Islands, and has also launched Celebrity River Cruises, a river cruise division scheduled to begin sailing European rivers in 2027. The brand is positioned in the premium segment of the cruise industry, between mass-market and luxury cruise lines. It has a customer responsiveness rating of 3 out of 5.
