Mitsubishi Motors North America is responsible for the manufacturing, financing, distributing and marketing of Mitsubishi brand sedans and crossover utility vehicles throughout the United States.
How to reach a person at Mitsubishi Motors North America
Customer service: (888) 648-7820
Mitsubishi Motors North America Responsiveness rating
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What you need to know about Mitsubishi Motors North America
Mitsubishi customer service is inconsistent in terms of response times and resolution. We’ve had two cases involving recalls. Here’s one involving a repair gone wrong, and another about a recall of a Lancer.
- Mitsubishi Motors North America’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Mitsubishi Motors North America with our insider guide or through our executive contacts.
- Here are our frequently asked questions about Mitsubishi Motors North America.
Mitsubishi Motors North America customer service response times
| Phone support (888) 648-7820 | Response times: Usually 1 minute to an hour. Availability: Phone support is available Monday through Friday from 8 a.m. to 5 p.m. |
| Email support callcenterweb@mitsubishicars.com | Response times: Usually 1 to 10 business days. Availability: Email support is available Monday through Friday from 8 a.m. to 5 p.m. |
| Live chat support | Mitsubishi Motors North America does not have live chat support. |
| Social media | Mitsubishi is active on social media platforms such as LinkedIn, Instagram, and TikTok. Response times can range from 1 hour to 2 days depending on the platform and the inquiry’s complexity. |
| Help center/FAQ | Mitsubishi does not have a dedicated FAQ page. |
How to solve a problem with Mitsubishi Motors North America
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Mitsubishi Motors North America mailing address
P.O. Box 689040
Franklin, TN 37068
Mitsubishi Motors North America loyalty program
Mitsubishi Motors North America offers a Customer Loyalty Rebate Program, which provides discounts, typically around $500, for current Mitsubishi, Saturn, Suzuki, Scion, or Isuzu owners who purchase or lease select new Mitsubishi models. The rebate amount and eligible vehicles may vary, and the offer may be time-sensitive.
Mitsubishi Motors North America social media channels
Mitsubishi Motors North America executive customer service contacts
Chief Executive
Mark Chaffin
4031 Aspen Grove Drive
4031 Aspen Grove Drive
Suite 700
Franklin, TN 37067
mchaffin@mmsa.com
Is Mitsubishi owned by Nissan?
Yes, since October 2016, Mitsubishi has been one-third (34 percent) owned by Nissan and is part of the Renault–Nissan–Mitsubishi Alliance.
Are Mitsubishi vehicles made in the USA?
Some Mitsubishi vehicles are manufactured in the USA. The Mitsubishi Eclipse, Endeavor SUV, and Galant Sedan are produced at the Mitsubishi Motors North America facility in Normal, Illinois.
What is the number for Mitsubishi Corporation (Americas)?
Contact Mitsubishi Corporation (Americas) at (212) 605-2500.
How to get professional help with your Mitsubishi Motors North America problem
If you need help with Mitsubishi Motors North America, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
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