Slow travel: Why is everyone losing it with the laggards?

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By Christopher Elliott

In this story

In this story

  • Frustration is growing over “slow travelers” who block aisles, walkways, and service counters, seemingly unaware of the lines forming behind them.
  • Experts say a post-pandemic travel boom and an influx of inexperienced travelers are contributing to the problem.
  • The story suggests strategies to avoid delays but also reminds readers that some slow travelers may have hidden disabilities, urging patience and kindness.

Has this ever happened to you? You’re boarding a flight and the guy in front of you is slow. Almost deliberately slow. 

He’s in no hurry to lift his luggage into the overhead bin. Then unpacks a laptop computer, a book, a headset and reorganizes his bag before sitting down — slowly. Meanwhile, other passengers are lining up behind him impatiently.

That’s what happened to David Kazarian on a recent flight from Tampa to New York. And get this: Before the passenger could get comfortable, he remembered that he had forgotten something and stood up to retrieve his phone.

“I just kept my mouth shut,” says Kazarian, a retired pharmacist from Tampa. “But as the line in the jetway grew, a cabin attendant got on the microphone and asked people to please step out of the aisle when they found their seat.”

But he was fuming along with everyone else in line: “Slow travelers are one of my pet peeves.”

I have a confession, and I’ll get to that in just a minute.

Why you’re seeing more slow travelers

It feels like slow travelers are everywhere these days. They take their time boarding and adjusting the items in the overhead bin while a long line is waiting behind them. They block the escalators and walkways with their luggage, or by standing next to each other. They chat it up with the Starbucks barista at the airport when people behind them have a plane to catch. 

In other words, they act like they’re on vacation. How dare they?

Why are these travel laggards suddenly coming into focus? How do you avoid getting stuck behind a slowpoke? And how do you deal with a slow traveler who may be blocking your way, or worse?

Mahmood Khan, a professor of hospitality and tourism at Virginia Tech, says he’s seen a significant uptick in the number of laggards. With more people traveling, and more cancellations, he’s seen an increasing number of passengers wandering around the airport and train terminals. (Related: How to stay out of trouble when you travel in 2025.)

“It’s especially been more noticeable since the pandemic,” he says. 

Rising travel volume, an influx of inexperienced travelers, and a shift in cultural attitudes toward speed and efficiency are fueling this trend.

“Crowded airports and the surge in travelers post-pandemic have created a pressure cooker environment,” explains Carla Bevins, who teaches business management at Carnegie Mellon University. “Many of us are rushing to catch flights, juggle tight schedules, and make it through security lines quickly.”

So when someone slows things down, like taking a while to store their bag in the overhead bin, it can feel like an enormous inconvenience.

Your Voice Matters
🖐️ Your voice matters

What’s your biggest pet peeve when it comes to slow travelers? Are people getting less considerate, or are we all just in too much of a hurry?

The author admits to being a slow traveler after an injury. Has this ever happened to you, and did it change your perspective on travel laggards?

What is your most effective strategy for dealing with someone who is blocking your way in an airport or on a plane? Share your tips in the comments.

How to avoid slow travelers

Believe it or not, there are ways to avoid a potential confrontation with a slow traveler.

First, avoid peak times, whether you’re flying somewhere or visiting a popular attraction. 

“Long lines are part of the experience,” warns Charlie Neville, a marketing director at Jayway Travel. “I recommend planning your visit during off-peak hours or opting for skip-the-line tickets when available.” You can easily find out the slow periods through an online search. If you plan your visit around them, the slowpokes won’t bother you as much.

Also, go out of your way to avoid lines. That’s what Gabriella Ribeiro, a travel advisor from Wayne, N.J., does whenever she travels.

“I have a routine,” she explains. “I buy protein shakes faithfully before I embark a flight at Newark so I go wherever I can find a self-checkout. I go to the first-class lounge to avoid the crowds where pretty much everything is self-service. I walk stairs if they’re there instead of managing an escalator or waiting  for an elevator.” (Here’s our best guide to traveling this summer.)

There are workarounds for every place you’re likely to find sluggish travelers. The chatty customer at the coffee shop? Use the app to order your latte and pick it up. The slow guy boarding your flight? Board early if you can or wait until the last minute to get on the plane (after all, you’re all going to the same place). 

And the group of travelers clogging the moving walkway? Don’t use it. You’ll be grateful for the exercise when you have to spend the next 10 hours sitting on a plane. 

What to avoid when you see a slow traveler

When you see someone slow, it’s easy to make a mistake, say experts. Here are the most common ones that you can avoid.

Pushing them aside. That’s always a bad idea, says Silvia Lupone, a travel advisor. “It more often than not causes a further delay because people feel stressed or nervous.” Plus, it’s rude.

Shouting at them. Screaming “outta my way” can be counterproductive. “It’s important to stay calm and remember that frustration won’t change their behavior,” says travel advisor Nicole Cueto. Instead, a polite but firm, “Excuse me, I need to get by,” can often resolve the issue. 

Telling them to hurry up. There’s usually a reason someone is moving slowly, and believe me, it’s probably not what you think. “Trying to rush or express annoyance rarely helps, and it can make the delay feel even worse. Besides, travel isn’t always about speed; it’s about the journey, quirks and all,” says travel expert Paul Fournier.

Confessions of a slow traveler

I’ve been part of the problem. A few years ago, I broke my pelvis and three ribs in a serious ski accident. Even after I graduated from my crutches, I still moved like an old man. 

I can confirm that I was not the guy in front of Kazarian, the retired pharmacist, but it could have been someone like me — moving slowly and deliberately because of a hidden disability.

Eventually, I healed and my pace gradually quickened. But I’ll never forget the kindness of strangers who asked if I needed help with my luggage. Or, when I turned to them to apologize for taking so long, assured me not to worry.

We live in a time when that kindness has been replaced by a me-first attitude. We may have lost the last shreds of politeness and decency in the previous election, and I fear that slower travelers will be the casualties. It’s up to us all to ensure that doesn’t happen.

A field guide to the modern slowpoke

A field guide to the modern slowpoke

A spotter’s guide to the common species of travel laggards and how to navigate their natural habitats.

The aisle reorganizer

Habitat:
Airplane aisles, just as you’re trying to board.
Defining Trait:
Treats the overhead bin like a walk-in closet, unpacking and repacking multiple items while a line forms to the jetway.
Recommended Action:
Board early to get ahead of them, or board last. Remember, you’re all going to the same place.

The escalator blocker

Habitat:
Moving walkways, escalators, and narrow airport corridors.
Defining Trait:
Stands side-by-side with their companion, forming an impenetrable human wall that moves at a glacial pace.
Recommended Action:
Take the stairs. Your blood pressure (and your step count) will thank you.

The coffee shop chatter

Habitat:
The front of the Starbucks line when your flight is boarding in 10 minutes.
Defining Trait:
Engages the barista in a deep, meaningful conversation about life, the universe, and everything, oblivious to the line of caffeine-starved zombies behind them.
Recommended Action:
Use the mobile app to order ahead. Technology is your friend.

The unsuspecting laggard

Habitat:
Anywhere and everywhere. Could be any of the above.
Defining Trait:
Moves slowly and deliberately, not out of carelessness, but because of a hidden disability, an injury, or simply the anxieties of travel.
Recommended Action:
Keep your mouth shut. Take a deep breath. Offer a little kindness. It might be you one day.

Travel isn’t always about speed; it’s about the journey, quirks and all.

4322
Has our need for speed made us less compassionate?

In a world of tight schedules and crowded airports, our frustration with "slowpokes" is boiling over. But you never know if someone is slow by choice or due to a hidden disability.

What's the right attitude?

FAQs

FAQs

  • Why does it seem like there are more slow travelers now? Experts point to a combination of factors, including a post-pandemic travel surge, an influx of inexperienced travelers, and crowded “pressure cooker” environments at airports and attractions.
  • What should I do if someone is blocking the airplane aisle? The best approach is patience. If you must get by, a polite but firm “Excuse me” is better than shouting or pushing. Often, a flight attendant will make a general announcement asking passengers to clear the aisle.
  • Is it ever okay to tell a slow traveler to hurry up? No. Experts agree this is counterproductive and rude. You never know if the person is moving slowly due to a hidden disability, an injury, or anxiety. Annoyance will only make the situation more stressful for everyone.
  • What are some effective ways to avoid slow travelers? Travel during off-peak hours, use self-service options like mobile ordering apps and self-checkout, board your flight either very early or last, and consider taking the stairs instead of waiting for crowded elevators or escalators.

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Christopher Elliott

Christopher Elliott is the founder of Elliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who can't. He's the author of numerous books on consumer advocacy and writes three nationally syndicated columns. He also publishes the Elliott Report, a news site for consumers, and Elliott Confidential, a critically acclaimed newsletter about customer service. If you have a consumer problem you can't solve, contact him directly through his advocacy website. You can also follow him on X, Facebook, and LinkedIn, or sign up for his daily newsletter.

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