Thrifty is billing me $2,212 for damaging my rental — but I didn’t do it!
When Natasha Bird rents a car from Thrifty, she notes damage to the front bumper. So why is she getting a bill for $2,212 for the same damage?
TRAVEL
A “small scratch” on my Enterprise rental — and now a $1,800 bill. Do I have to pay?
Eric Weiman rents a car from Enterprise in Germany. He is later accused of damaging the car. When he disputes the charges, Enterprise threatens legal action. Can he get them to drop the claim?
Aer Lingus Switched my aircraft. Am I entitled to a refund?
Is an aircraft switch enough cause to ask for a full flight refund? Stephanie Szigetvari wants to know — and the answer might surprise you. It surprised me, and I don’t surprise easily.
What’s the worst thing you’ve done on vacation?
Confession time! What’s the worst thing you’ve ever done on vacation?
Airline code-share nightmare: WestJet left me stranded in Calgary!
Jeff Berman’s flight from Seattle to Quebec City was a nightmare. A delay on the first leg of his flight left him stranded in Calgary, and the only way out was to buy a new ticket to his final destination.
I’m on an airline’s credit card blacklist. How do I get off?
When Air France flagged Elana Gershuny’s ticket as fraudulent, it didn’t just strand her in Lyon, France. It also landed her on a secret airline blacklist.
Why are airline passengers so entitled and inconsiderate?
Why are passengers acting so badly? And what can you do if you’re seated next to an entitled passenger?
Locked out of my rental in Italy. Why won’t Booking.com help me?
Tom Mason gets locked out of his vacation rental in Italy. Why is Booking.com ignoring his requests for help?
Slow travel: Why is everyone losing it with the laggards?
Has this ever happened to you? You’re boarding a flight and the guy in front of you is slow. Almost deliberately slow.
Is it safe to travel this spring break? Here’s what experts say
You’ve probably seen the breathless warnings about pickpockets and scams this spring break. But my experience in New Orleans involved a more direct threat.