Adelaide Northrop’s preferred accommodation in St John, U.S. Virgin Islands, is unavailable, so she books an alternative hotel through TripAdvisor advertised as having no cancellation fee. When her first choice suddenly offers her a reservation, she happily confirms. So why does TripAdvisor charge her $911?
Read more “TripAdvisor left me on the hook for a $900 cancellation fee”
Temecula may be one of California’s best-known wine regions, but I’ll always remember it for something else: the fresh fruit we harvested on a recent visit to this out-of-the-way Southern California destination. Read more “A berry good time in Southern California, Temecula edition”
It was a random thought at the end of a recent column about unfriendly TSA agents. “I wonder if the rude agent is a reflection of an even ruder traveler,” mused David Kazarian, a pharmacist from Tampa.
It started a debate with a real purpose. Read more “Rudeness runs rampant for travelers. Is it your fault?”
Stan Shopa is disappointed to miss his Qantas connection from Los Angeles to Melbourne. The airline rebooks him on a flight the next day. Unfortunately, he soon discovers that he and his wife will be sitting in downgraded seats for the 17-hour flight. Shouldn’t he be entitled to a price adjustment? Read more “How about a refund for these downgraded seats, Qantas?”
Want to start an argument? Tell your travel companion you won’t be arriving two hours before your flight.
Go on, try it. I’ll be right here. Read more “How early should you get to the airport? Here’s the answer”