New York Community Bank Customer Service Contacts

New York Community Bank is a regional bank that provides personal and business banking services. It offers savings and checking accounts, loans, mortgages, and other financial services to individuals and businesses.

How to reach a person at New York Community Bank

Customer service: (516) 683-4420

New York Community Bank Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about New York Community Bank

We have not received any recent complaints about New York Community Bank.

How to resolve a problem with New York Community Bank

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

New York Community Bank mailing address

PO Box 43078
Providence, RI 02940-3078

New York Community Bank executive customer service contacts

Primary Contact
Anthony M. Marmorale
Vice President
102 Duffy Avenue
Hicksville, NY 11801
Anthony.Marmorale@mynycb.com

Secondary Contact
Craig Gifford
Chief Financial Officer
102 Duffy Avenue
Hicksville, NY 11801
Craig.Gifford@mynycb.com

Chief Executive
Joseph M. Otting
102 Duffy Avenue
Hicksville, NY 11801
Joseph.Otting@mynycb.com

Frequently asked questions about New York Community Bank

How do I contact New York Community Bank?

Contact New York Community Bank (NYCB) by visiting its website and using the contact information provided in the “Contact Us” section. The general customer service phone number is (516) 683-4420.

What is another name for New York Community Bank?

New York Community Bank is also known as NYCB or MyNYCB. It is part of New York Community Bancorp, Inc.

Does New York Community Bank have an app?

Yes, New York Community Bank has a mobile app called “MyNYCB” available for both iOS and Android devices.

Who is the CEO of New York Community Bank?

The CEO of New York Community Bank is Joseph M. Otting.

Who is the CFO of New York Community Bank?

The CFO of New York Community Bank is Craig Gifford.

How to get professional help with your New York Community Bank problem

If you need help with New York Community Bank, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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