Eagle Creek Customer Service Contacts

Eagle Creek makes travel gear and luggage. It designs products like backpacks, suitcases, and travel accessories.

How to reach a person at Eagle Creek

Customer service: (844) 496-0404

Eagle Creek Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Eagle Creek

We have not received any recent complaints about Eagle Creek.

How to resolve a problem with Eagle Creek

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Eagle Creek mailing address

Eagle Creek Holdings, LLC
2620 S. Copper Frontage
Unit 2
Steamboat Springs, CO 80487

Eagle Creek social media channels


Eagle Creek executive customer service contacts

Primary Contact
Lisa Bressler
VP of Marketing & E-Commerce
Eagle Creek Holdings, LLC
2620 S. Copper Frontage
Unit 2
Steamboat Springs, CO 80487
LBressler@eaglecreek.com

Secondary Contact
Ken Behrendt
President
Eagle Creek Holdings, LLC
2620 S. Copper Frontage
Unit 2
Steamboat Springs, CO 80487
kbehrendt@eaglecrk.com

Chief Executive
Travis Campbell
Eagle Creek Holdings, LLC
2620 S. Copper Frontage
Unit 2
Steamboat Springs, CO 80487
tcampbell@eaglecrk.com

Frequently asked questions about Eagle Creek

What is the Eagle Creek warranty?

Eagle Creek offers a No Matter What Warranty, which covers its products against defects in workmanship and materials for the life of the product. This includes repairs or replacements at its discretion.

Who is the owner of Eagle Creek?

Eagle Creek is owned by Travis Campbell, who purchased the company from VF Corporation.

Who is the CEO of Eagle Creek?

The CEO of Eagle Creek is Travis Campbell.

How do I contact Eagle Creek?

Call Eagle Creek (844) 496-0404 or email at customerservice@eaglecreek.com. It also has a contact form on its website.

What are Eagle Creek's customer service hours?

Representatives are available from 9 a.m. to 4 p.m. Monday through Thursday, and 9 a.m. to 1 p.m. Friday (all times Mountain).

How to get professional help with your Eagle Creek problem

If you need help with Eagle Creek, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.