Hey AT&T, I want my voice mail back!
Aylin Gaughan’s attempt to upgrade to a new iPhone fails, but that’s not the worst of it. Her voice mails are now missing.
These case dismissed articles are cautionary tales from the Elliott Advocacy files. Although we could not resolve these cases, there are valuable lessons contained here.
Aylin Gaughan’s attempt to upgrade to a new iPhone fails, but that’s not the worst of it. Her voice mails are now missing.
KC Egan reserved two cars on Priceline for the same time. She prepaid for one. The other was a simple, fully cancelable reservation.
Mike Danish says he lost his car rental reservation made online through Carrentals.com recently.
Robert Lynch reserved a HomeAway vacation rental that never materialized, and now he wants his money back.
When Jennifer contacted me, I thought she had an excellent chance of getting a partial refund from her travel insurance company.
Do online travel agencies make things up in order to keep your hard-earned money?
The “Case Dismissed” feature that appears here every Tuesday morning focuses on my shortcomings as a consumer advocate because, as I’ve said so often, you can often learn more from your failures than from your successes.
All Shira Newman wanted to do was cancel her vacation rental in Seaside, Ore. She figured that she’d booked the rental at the last minute.
Don’t rent a car with a manual transmission. That’s the takeaway from Sean Snodgress’ unfortunate case with Europcar.
Man rented a car from Avis recently had a good reason — and also, paradoxically, didn’t have a good reason.