These case dismissed articles are cautionary tales from the Elliott Advocacy files. Although we could not resolve these cases, there are valuable lessons contained here.
Janice Dittman expected a full refund when she canceled her Virgin Atlantic flight from San Francisco to London. Instead, the carrier credited her for the taxes and offered no apologies for pocketing the rest of her money.
Skyye Watson’s Nissan Rogue vibrated when she stepped on the gas pedal, an annoying but fixable problem. In the process, her faith in Midas has been shaken — and despite our advocacy team’s best efforts, we can’t repair the damage.
Alan Wolfson’s claim for post-operative equipment hasn’t been processed for almost a year. What does he have to do to get Florida Blue’s attention?
I know what you’re thinking. Did Debby Russo fall behind on her interest payments and get roughed up by a loan shark?
When it comes to price transparency, airlines get almost all the attention — and rightfully so. But Joseph Jacobazzi wants us to devote a little bandwidth to hotels today. Bonus: His case doesn’t involve mandatory resort fees.
It doesn’t take much to incite the commenters on this site to recommend travel insurance. And while it’s true that a good insurance policy can protect your vacation investment, there are always exceptions like John Yuken.
If you think loyalty programs are a win-win, meet Elizabeth Poon. She doesn’t feel like much of a winner right now.
Although we almost never get involved in loyalty program cases, Nancy Taylor’s was an exception. And even though we tried to help, our advocacy team came up empty-handed.
