Skip to content
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us
Get Help
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us

Case Dismissed

These case dismissed articles are cautionary tales from the Elliott Advocacy files. Although we could not resolve these cases, there are valuable lessons contained here.

From time to time, every consumer advocate tilts at a few windmills, and then Sheryl North contacted me about her US Airways flight.

How fair are ticket change fees?

January 23, 2024February 22, 2013 by Christopher Elliott

From time to time, every consumer advocate tilts at a few windmills, and when Sheryl North contacted me about her US Airways flight, it was my turn.

Categories Case Dismissed
One of the first questions I ask when someone needs help is: Could I see the correspondence between you and the company?

These Surfbouncers really know how to sweet-talk a girl

January 22, 2024February 15, 2013 by Christopher Elliott

One of the first questions I ask when someone needs help is: Could I see the correspondence between you and the company? When Steven Price showed me his back-and-forth between with a company called Surfbouncer, I was speechless.

Categories Case Dismissed
Stacey Tappan claims Lufthansa stole her laptop computer, and she wants me to help her get it back. Can we help her?

Did Lufthansa “steal” her laptop computer?

January 22, 2024February 8, 2013 by Christopher Elliott

Stacey Tappan claims Lufthansa stole her laptop computer, and she wants me to help her get it back.

Categories Case Dismissed
Anything can happen on a plane. Anything did happen to Rita Auth when she boarded a recent flight from Dallas to Tucson.

Someone urinated on my airline seat — is this enough compensation?

January 22, 2024December 6, 2012 by Christopher Elliott

Anything can happen on a plane. Anything did happen to Rita Auth when she boarded a recent flight from Dallas to Tucson.

Categories Case Dismissed
Arthur Ruffino's travel insurance claim is a real heartbreaker. He did everything he could to make sure he was covered.

Insurance claim denied because of … air traffic?

January 22, 2024November 29, 2012 by Christopher Elliott

Arthur Ruffino’s travel insurance claim is a real heartbreaker, for several reasons.

Categories Case Dismissed
Sandy's father was scheduled to take a cruise on Celebrity’s Constellation last year. He knew it would probably be his last vacation.

Dad passed away — is his cruise refund sunk?

February 26, 2024November 22, 2012 by Christopher Elliott

Sandy Perozeni’s father was scheduled to take a two-week cruise on Celebrity’s Constellation last year.

Categories Case Dismissed
The car rental company said if one of their vehicles was damaged by an Act of God, you were on the hook for the car.

The latest car scam: hail damage?

January 22, 2024November 15, 2012 by Christopher Elliott

A few years ago, car rental companies made a small but profitable change to their contracts. They said if one of their vehicles was damaged by an Act of God, you were on the hook for the car.

Categories Case Dismissed
Newer posts
← Previous Page1 … Page9 Page10

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Get Help

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

Sign Up

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Join Us

Follow Us

© 2025 Elliott Report | Privacy Policy
  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us
  • Get Help

Don't Miss a Story!

Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more. 

Invalid email address
Thanks for subscribing!