Skip to content
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us
Get Help
Elliott Report

Elliott Report

  • Home
  • Features
    • Advocacy
    • Destinations
    • Problem Solved
    • On Travel
    • Safe Travels
    • The Travel Troubleshooter
    • Red List/Green List
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Christopher Elliott’s books
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us

Case Dismissed

These case dismissed articles are cautionary tales from the Elliott Advocacy files. Although we could not resolve these cases, there are valuable lessons contained here.

A canceled wedding causes an existential crisis. Sandy Neff's makes me question the very foundations of my consumer advocacy practice.

A canceled wedding causes an existential crisis

January 23, 2024July 12, 2013 by Christopher Elliott

Not every case that crosses my desk makes me question the very foundations of my consumer advocacy practice. But Sandy Neff’s did.

Categories Case Dismissed
Somewhere in Costa Rica, Spirit Airlines lost a fiberglass fish mount in his checked bag that belonged to his late father.

A mostly true fish story with a truly unfortunate ending

January 23, 2024June 28, 2013 by Christopher Elliott

Michael Patterson’s fish story is true. At least that what he says.

Categories Case Dismissed
To say Michael Weaver was unhappy about the hotel he booked through Hotwire recently might be an understatement.

Help, my Hotwire hotel was a construction zone

January 23, 2024June 21, 2013 by Christopher Elliott

To say Michael Weaver was unhappy about the hotel he booked through Hotwire recently might be an understatement. He paid for a 4.5-star hotel in South Beach, but instead checked into a construction site.

Categories Case Dismissed
Jonathan was flying on JetBlue. But when he arrived at the gate, an attendant told him he couldn't board with his instrument.

Oh no! JetBlue breaks guitars, too?

January 23, 2024June 14, 2013 by Christopher Elliott

Add the word “breaks guitars” after any company, and everyone knows exactly what you’re talking about.

Categories Case Dismissed
Kristen thought she'd found a bargain on the Carnival Breeze next month. Or, to be more precise, she thought her travel agent had found one.

“Apparently with Carnival, the passenger does not always come first”

January 23, 2024June 7, 2013 by Christopher Elliott

Kristen Hernandez thought she’d found a bargain on the Carnival Breeze next month. Or, to be more precise, she thought her travel agent had found one.

Categories Case Dismissed
Extracting a promised refund from an airline can be hard work. At times, it can even be impossible — or close to it.

An Aeromexico refund runaround with a surprise ending

March 18, 2024May 24, 2013 by Christopher Elliott

Extracting a promised refund from an airline can be hard work. At times, it can even be impossible — or close to it.

Categories Case Dismissed
Lisa and Wayne Roccaforte felt lucky to have premium economy class seats on their recent Air France flight from Paris to Houston.

Downgraded on Air France, but where’s their refund?

January 23, 2024May 3, 2013 by Christopher Elliott

… Read more

Categories Case Dismissed
I think it's wrong to take advantage of someone else's mistake, even if it's made by a big travel company.

The rate error story that got away — in a big way

January 23, 2024April 26, 2013 by Christopher Elliott

… Read more

Categories Case Dismissed
Sometimes a case doesn't make sense on so many levels. Julie Yu's dispute with Dollar and its insurance is one of them.

Forced to buy car rental insurance that didn’t cover her

January 31, 2024April 19, 2013 by Christopher Elliott

… Read more

Categories Case Dismissed
But that was before John Zimmerman applied a $1,000 rebate offered for a mid-level cabin through the online agency.

A Travelocity typo triggers ethics crisis

January 23, 2024March 1, 2013 by Christopher Elliott

The total price for a three-night Bahamas cruise package came to $2,058 on Travelocity. But that was before John Zimmerman applied a $1,000 rebate offered for a mid-level cabin through the online agency.

Categories Case Dismissed
Older posts
Newer posts
← Previous Page1 … Page8 Page9 Page10 Next →

What’s Your Problem?

If you have a consumer problem, please contact our team at Elliott Advocacy through this form. We’re always here to help. Our help is free.

Get Help

Our Newsletter

Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Did we mention it's free?

Sign Up

What's This Site?

The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers.

Join Us

Follow Us

© 2025 Elliott Report | Privacy Policy
  • Home
  • Features
    • Advocacy
    • Problem Solved
    • On Travel
    • The Travel Troubleshooter
    • Ultimate Consumer Guides
  • Company Contacts
  • Sites
    • Elliott Advocacy
    • Elliott Confidential
    • EA Facebook Group
  • Newsletters
    • Elliott Advocacy Today (Daily)
    • Elliott Confidential (Premium)
    • Elliott’s E-Mail (Weekly)
    • Media Leads (Weekly)
  • Advocacy
  • About
  • Contact Us
  • Get Help

Don't Miss a Story!

Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Plus, we have insightful letters, insider tips, and more. 

Invalid email address
Thanks for subscribing!