These case dismissed articles are cautionary tales from the Elliott Advocacy files. Although we could not resolve these cases, there are valuable lessons contained here.
Charles Mills’ trip to Peru fell to pieces. Why? Because he insured only a piece.
His case is a necessary reminder that travel insurance only covers what it covers, despite any appearance to the contrary. It also exposes our limits as consumer advocates. If the contract doesn’t allow it, we usually can’t advocate for it.
A Carnival cruise to Mexico’s scenic Yucatán Peninsula seemed like the perfect occasion for Jordan Brungardt to propose to his girlfriend. But before he popped the question, he consulted with an onboard photographer about capturing the moment when he hoped she would say “yes.”
Michelle Frias wants $10 million from Comcast. No joke. That’s the figure in her unreasonable request against the cable giant.
It might be easy to dismiss Martha Labell’s refund request for her CRI Genetics report as a one-off — a client unhappy with the results of her DNA test. But there’s more — much more — to this case.
When Muna Rouk contacted me about a missed WOW connection on a trip from Baltimore to Frankfurt, I thought she might have a shot at some compensation.
Nancy Evans has a strong case. Too strong of a case. This is going to sound strange, but my advocates and I can’t help her because her case against Comcast sounds … too good to be true.
Before Bonnie Solberg booked a South Dakota vacation, she thought travel insurance might be a good idea. It was.
An even better idea: reading the fine print on her travel insurance policy before she bought it.
Solberg’s tragic story is a case study in policies that look great at first glance. But a closer examination of the fine print reveals that they may not protect you when you need them most.
This is a story about red tape and inflexibility, starring a wildfire, a small British Columbia inn called Becker’s Lodge, and one of our readers.
It is also a story without a happy ending but plenty of lessons — including the need for lots of research before you make a reservation.
John Mardall booked a car on Rentalcars.com. But when he picked up the car in England, he signed a Europcar contract that added $135 to his rental bill. He wishes he hadn’t. He shouldn’t have. But he did.
Mardall’s case is a cautionary tale about car rental agreements and the difference between a quote and a contract. It is also a frustrating exercise in “gotcha” travel pricing from which there is no easy way out, at least for him.
When Norwegian Air rescheduled Steven Marin’s flight from New York to Rome, the change cost $3,282 — which he would like the airline to pay. Along the way he discovered something maybe you already know: A Norwegian Air cancellation doesn’t mean it’ll pay for a new ticket.
