Is it time for minimum airline seat standards?
A wave of airline incidents has exposed the problem like a threadbare economy class seat on an aging puddle jumper.
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
These travel double standards have gotta go!
You break it, you pay for it. Unless you’re traveling. If they break it, you pay for it, too. Checked luggage sustained damage
The rise of the insincere travel offer – and what to do about it
Continental Airlines made her a promise: The frequent flier miles she’d earned from her business travel wouldn’t expire.
Maybe your travel standards are too low
Incredible customer service used to be more or less synonymous. Shocked by how far standards had fallen when it comes to travel.
How to navigate the child-unfriendly skies
What is it with airlines and kids these days? Whether it’s an air carrier trying to squeeze more reservation fees.
What to do about knee offenders and other “me first” passengers
“Safety first” may be the American travel industry’s unofficial slogan, but for some travelers, it’s more like “Me first!”
Is travel hacking smart – or unethical?
I’m all in favor of smart travel strategies, but there’s a difference between being an enlightened passenger and being a liar.
Two cheers for all those airline mergers
Two cheers for all those airline mergers. When I think about the benefits of airline mergers, I’m reminded of Karen Griffin’s story.
