Why I love Delta’s new loyalty program – and why you’ll probably hate it
Why I love Delta’s new loyalty program. Loyalty programs may be the single greatest scam pulled on the traveling public.
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
Why you shouldn’t accept your airline’s apology
If you’ve experienced a recent flight delay or service disruption, then you probably know that for better or worse, no one says “I’m sorry” like an airline.
What’s wrong with TSA airport security?
If airport security is so good, why do passengers feel so bad?