Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
How can you avoid a bad hotel room?
What can you do to avoid being assigned a bad hotel room?
For Michael Rewers, he knows that he increases his chances of avoiding a bad hotel room by staying away from “free” hotel vouchers – and at least one four-star hotel.
Rewers, who travels frequently as a sales rep for a European energy company, recently tried to redeem a hotel coupon for a weekend at an upscale hotel in Warsaw. “Big mistake,” he recalls.
I need your help. Should I delete this story?
Remember that article about the resume scam I fell for? Someone wants me to take it down. I need your help. Should I delete the story?
Here it is: the bad parent’s guide to travel
Last week some of you called for my head after I disclosed that my teenage daughter threatened to hack my computer. Why, the nerve of that girl! One commenter, who demanded that I delete the offending story, scolded me for being a bad parent.
My response? That’s not bad parenting.
Help! My LastPass login doesn’t work. What’s the fix?
Before passwords got complicated, and before the massive data breaches scared the living daylights out of us, LastPass was the perfect app for remembering my login information. It stored all of my passwords on my laptop and recalled them securely whenever I needed them.
Until one day, it didn’t.
Money talks: How one small change in my personal finance led to a big discovery
In a confessional blog post that shocked some of you last week, I told you about how a company called BLD Resume conned my son out of almost $500. I also shared some small but important changes in my personal finances that will ensure no one rips us off again. I have an update that might surprise you as much as the original story.
This is how to avoid the BLD Resume scam
With the unemployment rate above 10 percent, it makes sense to freshen up your resume now. But before you do, beware of what some have called the BLD Resume scam, which my son fell for and which ended up costing me almost $500.
Why do we need consumer advocates?
Douglas Quara wants to know why we need consumer advocates — and maybe you do, too.
“I love that you help people,” he wrote in an email.
My hotel was overbooked — why can’t I get a refund?
Several days before his trip to Italy, Robert Arbanas got an email informing him that his hotel was overbooked. A manager promised him a refund. But months later Arbanas is still waiting. Can we help?