Your airline might be spying on you — and it should be illegal
When Cary Tatkin searched for the lowest airfare to Europe, he didn’t realize Lufthansa might be running its own search for the highest price it could extract from him.
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
Do you deserve to know if cruising is safe?
The cruise industry wants you to think it’s the safest vacation in the world. But recent crime reports have cast an unwanted beacon on flawed regulations and fine-print arbitration clauses that may be hiding the reality of safety at s
Are airlines about to get a free pass from the government?
Picture this: You’re driving 85 in a 65-mph zone, and a state trooper pulls you over. But instead of a $200 ticket, he hands you a warning and a pamphlet on the importance of speed limits.
Why it’s time to let Spirit Airlines go
Spirit Airlines is haunting the halls of bankruptcy court again. For the second time in about a year, the threat of liquidation looms large for the beleaguered discount carrier.
I canceled on time! Why can’t I get my money back from Booking.com?
Aman Chawla cancels his hotel room in Wrocław, Poland, made through Booking.com. But even though he’s within the cancellation window, he’s not getting a refund. Did he lose his $742?
Charged twice for my airline tickets to Budapest. What’s going on?
Glenn Ward is charged twice for his airline tickets to Europe. Why won’t someone fix the problem?
Does Ireland’s green tourism transformation make it worth a visit?
Ireland may be synonymous with lush green landscapes, but is the country also a green destination?
Mold in my vacation rental! I want a refund from Vrbo
Amie Tugwell’s Vrbo rental is contaminated with mold. She and her family checked out after one night. Why can’t she get her money back?
I never thought I’d give this Thanksgiving travel advice
I’ve covered every Thanksgiving for the last three decades as a travel journalist. But this holiday is different — and it’s made me offer Thanksgiving travel advice I never expected.
Disability pretenders are traveling again. But do they have a point?
More disability pretenders are flying and staying in hotels than ever. But do these fakers have a valid point about the state of travel?