Mold in my vacation rental! I want a refund from Vrbo
Amie Tugwell’s Vrbo rental is contaminated with mold. She and her family checked out after one night. Why can’t she get her money back?
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
I never thought I’d give this Thanksgiving travel advice
I’ve covered every Thanksgiving for the last three decades as a travel journalist. But this holiday is different — and it’s made me offer Thanksgiving travel advice I never expected.
Disability pretenders are traveling again. But do they have a point?
More disability pretenders are flying and staying in hotels than ever. But do these fakers have a valid point about the state of travel?
Hidden hotel fees are back with a vengeance. Here’s how to avoid them.
Annoying hotel charges were supposed to disappear after the government declared war on junk fees. Instead, hotels fought back.
A backstage tour of Elliott Advocacy
They want to destroy us.
They want to terminate our work, shut this site down, and replace the void with corporate-friendly, affiliate-driven, bogus advocacy.
How to avoid these really stupid travel mistakes (and keep your dignity intact)
Pay attention.
If you do, you won’t end up like Allan Jordan, who showed up for a recent Virgin Atlantic Airways flight from New York to London, only to discover he’d overlooked a small but important detail.
My flight never made it to Lima. Why won’t American Airlines get my refund approved?
Cristina Criado’s flight diverted to Panama City after a tragic accident closed the airport in Lima. Does American Airlines owe her a refund for her trip in vain — and if so, how much?
That invoice for antivirus protection is a scam
Have you been the target of scammers pretending to renew your antivirus protection on your computer? Here’s how to spot the signs of this scam.