If you want your next family vacation to be unforgettable, try something new
Get out of your comfort zone. Shoot arrows at a balloon. Plummet down an Olympic ski jump with only a parachute to stop you. Feed a dangerous animal.
Beth Warner has a complaint I hear too often: “Delta downgraded me on my flight.” To make matters worse, she’s in a wheelchair. And to make matters even worse, they seated her next to a bathroom. Does she deserve some kind of refund?
Linda Dutrow’s Karma hotspot can’t connect to the internet. The company won’t help her, so she turns to our advocacy team for help.
A death certificate can be a trump card for travelers who want a refund. Whether you’re locked into a nonrefundable hotel room or a consolidator ticket, proof of a relative’s death can loosen the rules — if not get them waived entirely.
Jeri Lynn Wentz’s new living room set from Abbyson is peeling. Why won’t BJ’s Wholesale Club help her?
When Kim Davidson’s mother fell deathly ill just before a planned vacation to Greece, she asked Swiss International if she could postpone the family trip. But sometimes, what an airline says and what a customer hears are not the same thing. Now Davidson wants to know if she has any chance at a Swiss refund.
Tammy Davies wants to know: “Can Southwest Airlines extend my ticket credit?” After all, she’s recovering from cancer.
Oh, the legal trouble Americans get themselves into when they’re abroad.
But there are ways to stay out of trouble, and steps you can take to help yourself if you should fall into it.
Beware of funny money, fellow travelers. Airlines, hotels and cruise lines are quicker than ever to push vouchers into your unhappy hands when something goes wrong and you’re owed a refund or apology. But think twice before you say “yes,” because you might be forking over your hard-earned money without even realizing it.
