Attention, holiday shoppers! The criminals are following you
We headed to the Apple Store to pick up three brand-new MacBook Air computers for school, but we were followed by criminals.
Christopher Elliott
Kicked out of Global Entry program because I shopped too hard?
No one likes to lose their Global Entry credentials. So when David Toney contacted me to ask for help, I felt for him.
In the car rental wars, which side is right?
Amid the ongoing car rental wars, he noticed several scrapes on the side of his vehicle, which he brought to the attention of an employee.
What happened to the repair records for my damaged rental car?
Europcar charges him $3,309. But it doesn’t send the repair records to his credit card company that insured the vehicle.
They didn’t keep their published schedule – why do we have to pay?
It is perhaps one of the most glaring double standards in the travel industry: Airline is under no obligation to keep its schedule.
Why the travel industry’s favorite new word is “no” – and what to do about it
The travel industry’s favorite new word seems to be “no.” Sergio Lopez knows that. So does Melanie Channick.
Trouble on the road? Maybe the government can help (seriously)
Trouble on the road? Maybe the government can help. He did a double take when he saw the name on his airline ticket: “Donald Jeffries.”
My infant daughter doesn’t have a ticket – who’s responsible?
Allison Ruark’s infant daughter doesn’t have a ticket. Who’s responsible for this mess? I booked tickets through Expedia.com.