My currency conversion mistake cost me $1,437
Sungwoo Park made a currency conversion mistake. A big currency conversion mistake. By the time the dust had settled on Park’s purchase of a flight from New York to Mexico City, he says he lost $1,437.
Christopher Elliott
Lufthansa lost my luggage and promised a $399 refund. So where is it?
When Lufthansa lost Arpine Arabatlian’s luggage after a flight from Houston to Frankfurt, the airline promised her $399 in compensation. That was five months ago. So where’s the refund?
Here is why you should toss your reward cards immediately
If you’re looking for a reason to toss your rewards cards, talk to Patricia Newman. She contacted me after signing up for a United MileagePlus credit card, paying an annual fee and spending money like a sailor in the hopes that she could earn a “free” trip to Italy.
What to do when you’re “lost” on vacation
If you’ve ever lost someone on vacation, you probably know it’s disruptive, if not disappointing. And by “lost” I don’t mean you can’t find junior at the beach. I’m talking about losing a member of your party for days — or longer — to sickness or injury.
Why was my American Airlines refund request rejected?
Here’s a little mystery: Why was Scott Cady’s American Airlines refund request rejected? He booked a flight, changed his mind about the trip, and asked for his money back. All within 2 hours. Isn’t there a 24-hour rule that requires an airline to refund his ticket?
The fans on my Electrolux oven are noisy. Can I get a refund?
If the fans on your Electrolux oven are noisy, can you ask for a refund? And does the company have to give you one? That’s what Anne Chiapetta wants to know. So do I.
Everything you need to know about traveling with animals (and kids)
My kids are pet magnets when we’re on the road. They’re constantly adopting dogs and cats and other animals we encounter in our vacation rentals.
I only stayed at the Marriott one night before my cruise!
Before her recent cruise, Elizabeth Maglione stayed just one night at the Courtyard Marriott Miami Downtown/Brickell. Later she realized the hotel charged her gift card for two nights and she asked for a refund. Now the hotel wants to issue a future travel credit.
He bid on an upgrade and won. Then the surprise $ 1,620 bill arrived
Thomas Ansberry bid on an upgrade for his recent Icelandair flight from Cleveland to Reykjavik, Iceland. But he paid a lot more than he expected and now wants us to help him get a refund.
I took a seat downgrade to get home on time. Do I get a refund?
When American Airlines canceled Denise Medd’s flight from Punta Cana to Philadelphia, it quickly offered her a seat on another flight. But Medd and her husband accepted a seat downgrade from business class to economy. Should American refund the price difference between the seats?