It never crossed my mind that the most dangerous thing in Nairobi would be on the road. A mosquito carrying an exotic disease or a hippopotamus, maybe. But when I boarded a bus — and then gripped the seat in front of me in panic as it nearly collided with several vehicles on the road — I knew I was wrong.
Mike Marsden cancels his Brittany Ferries booking three months before his sailing date, only to discover the company is keeping his $390 deposit. Despite having a “flexi” ticket and legitimate health concerns, the ferry line says the cancellation is final. Is it really?
When Celia Dunlap’s tour operator shortened her Southeast Asia adventure, she lost $4,534 that she had paid for her airline ticket—and now she wants it back.
Laura Hughart has fought Expedia for almost a year to reclaim $500 for a canceled Alaska Airlines flight. But she’s caught in a loop between two airlines and an online travel agency. Will anyone help her?
Mitch Gershenfeld expected an adventure when he retired to travel the world — not a medical misadventure that would pit him against his health insurance company. But that’s exactly what he got after landing in a hospital in Doha and then filing a claim with GeoBlue.
When Christine Porter’s flight delay strands her for 25 hours, her travel insurer balks at paying a $270 claim. After five months of bureaucratic warfare, she’s no closer to a resolution.
One of the newest mistakes travelers make is also one of the oldest: forgetting their paperwork.
Colombia has been at the top of Seann Malloy’s bucket list for years, so he recently started planning a solo trip to Cartagena and Medellín. He looked forward to sipping tinto coffee at a cafe and strolling the beach at Playa Blanca.
I’m still wondering how I ended up in seat 18E — a middle seat — on a Hong Kong Express flight from Phuket, Thailand, to Hong Kong. But it was an extreme inconvenience.
It’s not fear driving Harry Wenkert to make a “must-have” travel purchase for 2026. It’s peace of mind, he says.
