The loyalty trap: When travel rewards programs turn against you
Remember when travel rewards programs actuallyrewarded you? You collected points, earned status, and got “free” flights.
So why does it all feel like a trap now?
HAWAII
Your credit card isn’t as safe as you think when you travel. Here’s the fix.
Eric Finkel thought he’d dodged a bullet on a recent visit to Vietnam. His hotel “accidentally” charged his credit card $1,500 instead of the correct amount of $66. The staff immediately cancelled the erroneous charge right in front of him.
My vacation rental had cameras in the bedroom. Can I get a refund?
Angela Hall finds cameras pointed at the bed in her Hawaii vacation rental. She checks out and Vrbo offers to refund her for a hotel and the remainder of her stay. But it never does. What’s going on?
We want a refund for our canceled Hawaii flight
Ann and Francis Mason’s bucket-list trip to Hawaii is cut short when Francis’ father unexpectedly passes away.
Delayed by a day – is that the best US Airways can do?
When he and his wife flew to Hawaii on US Airways, it took six hours and a day, once they counted all the delays.
What to do when things go “awry” with your Hotwire booking
Elsa Chung’s Hotwire booking goes “awry” after her promo code doesn’t work and the hotel isn’t what she expected. What should she do?
Hey, where’d the money go for my Hawaii condo?
Today’s question isn’t about whether I should try to mediate Deb DiSandro’s case. She paid $3,203 for a vacation rental in Oahu that she obviously didn’t get. I’m going to try to help her.
My Hawaii vacation rental is infested with ants – can I get a partial refund?
Maybe David and Mary Sue Conner didn’t tell their rental homeowner they were in Oahu for a family vacation of a lifetime. But when you drop $25,000 for a one-month stay in Hawaii, and the whole ohana is there, that probably goes without saying: this is a special event, and everything needs to be perfect.
Delayed by a day, and these flight vouchers aren’t gonna cut it
Flight delays happen. But the one experienced by Nigel Goring-Morris and his companion on their flight from Tel Aviv to Honolulu by way of Los Angeles was so long, and the initial compensation so inadequate, that I’m considering getting involved.
