Maybe you can help me sort this one out.
Goring-Morris’ entire trip was booked through American Airlines, but his first leg was on American’s codeshare partner, British Airways. The first part of that flight, from Tel Aviv to London, went off without a hitch. But the connection to LA was delayed by 10 hours, and they missed their next connection to Honolulu.
Result: The passengers missed an entire day of their planned vacation. But that’s not all.
Read more “Delayed by a day, and these flight vouchers aren’t gonna cut it”