DAMAGE
Oh no! JetBlue breaks guitars, too?
Add the word “breaks guitars” after any company, and everyone knows exactly what you’re talking about.
Did she wait too long to file a damage claim?
Susan Young has waited too long to file a damage claim with here credit card company. But it’s not her fault – a car rental contract employee told her to do it. Who’s responsible?
How can you be sure I damaged my rental car?
Months after her car rental, Diane Mikulis gets a bill for damages she doesn’t recognize. When she asks for a translation, the car rental company sends her case to a collection agency. Now what?
My Frigidaire burst into flames — now what?
When Lauren Fitzgerald’s dishwasher self-destructs, she turns to the manufacturer for help. But it won’t do anything. What the next step?
Look out! 4 things that get damaged at the airport
TSA agents believe they are the last line of defense against terrorism, and that sometimes you have to break a few metaphorical eggs to keep America safe.
I rented a damaged car from Dollar — why should I have to pay?
William Hicks rents a car from Dollar with a ding in it. Now it wants to charge him for the damage. But it can’t prove he did it. Should he pay, anyway?
Charged $1,341 for damage I didn’t do
Theodore Mariano’s rental car has a scratch, and although his rental company promises it won’t charge him for the repair, it does. Did the scratch exist before he picked it up? Maybe.
The latest car scam: hail damage?
A few years ago, car rental companies made a small but profitable change to their contracts. They said if one of their vehicles was damaged by an Act of God, you were on the hook for the car.