Yes, you can be stopped at the gate because of a damaged passport

Randall Roy was on his way to Mexico when an American Airlines agent in Philadelphia foiled his travel plans. Claiming that Roy’s passport was damaged, the agent refused to allow him to board the flight. Read more “Yes, you can be stopped at the gate because of a damaged passport”

How much did you say that windshield costs, Advantage?

How much should Matthew Beale pay for a “damaged” windshield on his Advantage rental?
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Shocker! Most drivers don’t trust their car rental records

Almost 90 percent of car rental customers don’t believe paper forms and pictograms that record a car’s condition are completely accurate. That’s just one of several shocking findings of a 2016 Car Rental Customer Report by Record360, an app that helps car rental customers record damage. Read more “Shocker! Most drivers don’t trust their car rental records”

I didn’t damage my rental, so why am I getting a bill?

Carol Amitin returns her Enterprise rental without a scratch. So why does the company want her to pay for damages to the vehicle?

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He’s still chasing his card for a $23,283 claim

Keith Schulz admits it.

He drove his rental car on a race track.
Read more “He’s still chasing his card for a $23,283 claim”