Shocker! Most drivers don’t trust their car rental records

Almost 90 percent of car rental customers don’t believe paper forms and pictograms that record a car’s condition are completely accurate. That’s just one of several shocking findings of a 2016 Car Rental Customer Report by Record360, an app that helps car rental customers record damage. Read more “Shocker! Most drivers don’t trust their car rental records”

I didn’t damage my rental, so why am I getting a bill?

Carol Amitin returns her Enterprise rental without a scratch. So why does the company want her to pay for damages to the vehicle?

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He’s still chasing his card for a $23,283 claim

Keith Schulz admits it.

He drove his rental car on a race track.
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Dinged with an $1,800 bill from Enterprise – but is he responsible?

This is William Cameron’s rental car when he returned it to Enterprise a few weeks ago in Denver. Looks fine, doesn’t it?

Not according to Enterprise.
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Dinged for ‘normal wear and tear’ by Enterprise

Alex Silverstein’s rental car is damaged before he picks it up. It’s still damaged, but now Enterprise wants him to pay for it. Should he?
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