Global Entry can’t get a fingerprint because there isn’t one

Georgeann Lenard’s Global Entry application is stuck because of an unusual problem, the result of an unusual accident. Can this application be rescued? Read more “Global Entry can’t get a fingerprint because there isn’t one”

She just got shocked by a $ 1,443 Toyota bill

When Katherine LaFaso starts leasing a Toyota Prius, her dealership sends her a mysterious $1,443 bill. But for what?
Read more “She just got shocked by a $ 1,443 Toyota bill”

Vieques is not ready for tourism — can Cape Air keep my money?

After Hurricane Maria devastates Vieques, Neil Cohn finds himself without a place to stay during his upcoming vacation. But Cape Air won’t refund or exchange his tickets. Can our advocates persuade Cape Air to make Cohn whole instead of keeping his money? Read more “Vieques is not ready for tourism — can Cape Air keep my money?”

Can Interval International punish me for hurricane switch?

Talk about a bad trade.

Terri Williams swapped her Interval International timeshare credits for a resort in St. Thomas during hurricane season without purchasing trip insurance. Unfortunately, Hurricane Irma inflicted substantial damage to St. Thomas and the resort she traded for will be closed a while, forcing her to cancel her vacation. Read more “Can Interval International punish me for hurricane switch?”

What you need to know before returning to tourist sites after disasters

Bad things can happen to good places. Read more “What you need to know before returning to tourist sites after disasters”