Dylan Tack is hit with an extra $359 for an impact wrench he orders from Amazon.com. Can this accidental billing be repaired? “Double charged by Amazon and “totally stuck””
When Joanna Lee’s Target gift card is suddenly worthless, is there any way to recover the missing money? Perhaps.
“Help! My Target gift card is zeroed out”
Kerry Drake’s mother was dying. She’d suffered from rheumatoid arthritis for decades and the drugs used to treat her condition had decimated her immune system. One morning his brother called him to say her time had come. Drake caught the next United Airlines flight from San Francisco, where he works for the federal government, to Lubbock, Texas, via Houston.
“I knew this itinerary was a risk because the stopover in Houston was only about 40 minutes, and my connecting flight was the last flight to Lubbock that day,” he says. “But I needed to get there as soon as possible, so I took the risk.”
“United Airlines holds plane so passenger can say goodbye to his dying mother”
When Callie Hogan somehow misses her scheduled Megabus to Minneapolis, her mother goes on a crusade to get her a refund. But are mom’s efforts helping or hindering this case? And how did she miss the Megabus in the first place? “How did this traveler miss the Megabus?”
Do you remember what being a customer used to be like? When employees were courteous and helpful? Do you remember when we were treated like “kings”?
Remember flying? “Don’t let these glory days pass you by. Do something now.”