Would you share with your readers how you do this and your procedures and techniques? That way, we would have better tools to work with."

How I got a refund as a civilian (and how you can, too)

How does a consumer advocate resolve his own dispute with a company? So glad you asked. If you’re a real advocate, you don’t flash your card. Oh no, that would be too easy. To measure your Advocate-Fu, you have to dress like a civilian and then use the strategies you’ve mastered to make things right.