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Elliott Report

Elliott Report

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CHRISTOPHER ELLIOTT

Krishnamurthy Viswanathan's hotel room in London is smaller than he expects and has poor ventilation. Can he get his money back?

This hotel is too small and I have a headache! Can I get my money back?

November 17, 2024January 17, 2024 by Christopher Elliott

Krishnamurthy Viswanathan’s hotel room in London is smaller than he expects and has poor ventilation. Can he get his money back?

Categories The Travel Troubleshooter
Steve Feiertag's journey from Palm Beach to Reykjavik takes an unexpected turn when Chase Ultimate Rewards mistakenly downgrades and cancels his business class flights. Facing a loss of $5,000 and left without assistance, Feiertag turns to Christopher Elliott, a consumer advocate, in a desperate attempt to salvage his travel plans.

Help! Chase Ultimate Rewards downgraded my flight — and then canceled it

January 6, 2025January 9, 2024 by Christopher Elliott

Steve Feiertag’s flights from Palm Beach to Reykjavik are messed up, but Chase Ultimate Rewards won’t help him fix them. Is he about to lose $5,000?

Categories The Travel Troubleshooter
mbark on a journey through 2024's must-visit travel destinations, carefully selected by a globetrotter. From Antarctica's icy wonders to the vibrant streets of Doha, discover unique experiences in each location for your travel itinerary.

I travel nonstop: here are 12 bucket list places you have to see

December 23, 2025December 30, 2023 by Christopher Elliott

There’s no shortage of fascinating places to visit. I know because I’m on the road 365 days a year, and in 2023, I traveled to a few bucket list destinations I can personally recommend.

Categories Featured, On Travel
Erika Eng booked tickets from Washington, D.C., to Paris in 2020. British Airways canceled her flight but never refunded the money. So what happened to her $994?

British Airways refund disaster: I’m still waiting for my pandemic ticket refund!

October 29, 2025December 8, 2023 by Christopher Elliott

Erika Eng booked tickets from Washington, D.C., to Paris in 2020. British Airways canceled her flight but never refunded the money. So what happened to her $994?

Categories The Travel Troubleshooter
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