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BRITISH AIRWAYS

I canceled my airline ticket within 24 hours. Where’s my refund?

February 1, 2024December 8, 2017 by Christopher Elliott

When Ahmed Abdulrahim cancels a flight within 24 hours of booking it, he assumes he’ll have the money soon. Months later, he’s still waiting. Can his airline issue his refund?

Categories The Travel Troubleshooter
Vivienne Pearson’s airline seat -- the one for which she paid an extra 40 pounds -- doesn’t recline. A flight attendant promised her a refund, but now the airline is balking.

I paid extra for my British Airways seat, but it didn’t recline

February 1, 2024August 12, 2017 by Christopher Elliott

Vivienne Pearson’s airline seat — the one for which she paid an extra 40 pounds — doesn’t recline. A flight attendant promised her a refund, but now the airline is balking.

Categories The Travel Troubleshooter
When Leslie Hammond's flight to London is canceled, she calls off her vacation. Why won't American Airlines refund her ticket?

A dream trip ends early when her London flight is canceled

February 1, 2024April 28, 2017 by Christopher Elliott

When Leslie Hammond’s flight to London is canceled, she calls off her vacation. Why won’t American Airlines refund her ticket?

Categories The Travel Troubleshooter
No food and bags on British Airways

No flight, meals, phone or bags from British Airways — and no compensation

February 6, 2024November 18, 2016 by Christopher Elliott

Whoever said, “Any landing you can walk away from is a good one” must not have known David Youngquist. And they aren’t familiar with the current service level at British Airways — at least, not as he experienced it.

Categories Is This Enough Compensation?
British Airways reschedules flights friend to arrive at Airport instead of Baltimore-Washington International Airport.

British Airways promised to reimburse us for the shuttle — why won’t it?

February 1, 2024April 24, 2015 by Christopher Elliott

British Airways reschedules flights friend to arrive at Airport instead of Baltimore-Washington International Airport.

Categories The Travel Troubleshooter
I prefer to stay out of the crossfire in my line of work. Yet I find myself in that situation with some regularity.

They were a “no show” for their flight home — should I keep pushing for a refund?

February 1, 2024April 20, 2015 by Christopher Elliott

I prefer to stay out of the crossfire in my line of work. Yet I find myself in that situation with some regularity.

Categories Should I Take The Case?
Mercedes Revilla reserves two seats on a British Airways flights, but she gets assigned different ones. Is she entitled to a refund?

Hey, these aren’t the seats I reserved!

January 29, 2024January 23, 2015 by Christopher Elliott

Mercedes Revilla reserves two seats on a British Airways flights, but she gets assigned different ones. Is she entitled to a refund?

Categories The Travel Troubleshooter
Allison Ruark’s infant daughter doesn’t have a ticket. Who’s responsible for this mess? I booked tickets through Expedia.com.

My infant daughter doesn’t have a ticket – who’s responsible?

January 29, 2024October 24, 2014 by Christopher Elliott

Allison Ruark’s infant daughter doesn’t have a ticket. Who’s responsible for this mess? I booked tickets through Expedia.com.

Categories The Travel Troubleshooter
British Airways "technical" issues, as Brian Osborn recalls. 12-day Vacation to Scotland, cut short by a faulty plane or two.

British Airways abbreviated my vacation — what am I owed?

January 29, 2024September 30, 2014 by Christopher Elliott

… Read more

Categories Is This Enough Compensation?

Can I use Cathay Pacific miles to escape from New York?

January 23, 2024October 11, 2013 by Christopher Elliott

Felix Chan’s parents are stranded in New York after a storm. They can’t get back to Hong Kong because he used miles to pay for their ticket. Are they stuck?

Categories The Travel Troubleshooter
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