After British Airways reroutes Jane Lyons’ flight from Baltimore to Washington, a representative promises that the airline will reimburse her for her taxi fare. But when she presents the airline with a bill, it balks. “Why won’t British Airways cover my cab fare?”
Whoever said, “Any landing you can walk away from is a good one” must not have known David Youngquist.
And they aren’t familiar with the current service level at British Airways — at least, not as he experienced it. “No flight, meals, phone or bags from British Airways — and no compensation”
Samantha Sieverling is in a bind. She has tickets to fly from Seattle to Sofia on British Airways, with return through Istanbul, but she doesn’t feel it’s a safe route. “Turkey is “completely unsafe” — isn’t there a workaround?”
Cynthia Lane is grounded, but British Airways is flying away with her money.
It can keep the $1,013 she spent on her nonrefundable airline tickets. But should it?
“Her doctor grounded her, but why can the airline keep her money?”
After a flight delay, British Airways reschedules flights for Chintha Kuruppunayake and her friend to arrive at Washington Dulles International Airport instead of Baltimore-Washington International Airport. No worries, the airline will cover the cost of their shuttle back to BWI. And then it doesn’t.
“British Airways promised to reimburse us for the shuttle — why won’t it?”