Instead of filing a lost luggage claim, British Airways told him to call the police

After British Airways loses Dhawan Anil’s bag, the airline claims it’s not responsible and that he should call the police. What’s wrong with this picture? Read more “Instead of filing a lost luggage claim, British Airways told him to call the police”

I’d like my carrier-imposed fees back, please

James Ould’s airline schedule should mean that he’ll save a bundle on the carrier-imposed fees on his ticket. So why won’t American Airlines or British Airways see things his way?
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Why is British Airways referring me to the police department to find my lost bag?

Alexandra Epee-Bounya arrived at the baggage claim carousel after her flight from London. Her luggage didn’t. But her story went from annoying to bizarre when British Airways referred her to the police department to locate her belongings. Why would the airline refer its passenger to the police department to investigate a lost luggage claim?

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A canceled British Airways flight to London and confusing claim

After Vueling cancels John McDonnell’s flight, he tries to file a claim for compensation. But wait! British Airways issued his ticket. So who should pay? Read more “A canceled British Airways flight to London and confusing claim”

I canceled my airline ticket within 24 hours. Where’s my refund?

When Ahmed Abdulrahim cancels a flight within 24 hours of booking it, he assumes he’ll have the money soon. Months later, he’s still waiting. Can his airline issue his refund? Read more “I canceled my airline ticket within 24 hours. Where’s my refund?”