Walmart Customer Service Contacts

I am thinking of cancelling my Walmart+...it is a pain the ass when you find what you want and it says will be delivered tomorrow, tomorrow comes and it's been sitting in Fort Worth TX location and you're an hour away from it and it comes up "DELAYED" I ordered two items that I really need ..they are not food items, but both were listed "DELAYED".... That is just ridiculous. I am on crutches...and me on crutches is another accident waiting to happen🤭, so I cannot go out and shop for my items! I ordered a brace, and a pkg of compression sleeves for the foot that the doctor suggested I pick up...these are items I really need. They are delayed. 🤷‍♀️ WHY? Everytime I turn around, my items are either delayed, someone delivered them to a different house and all Walmart has to say is sorry. I wonder whose arse I should go kick when my foot gets better. Head office does nothing and there is this Indian guy who calls my phone and I do not understand his thick accent at all. Do you employ customer service people directly from India to look after your issues. It seems we get people from India in Walmart chat as well. I'm thinking that I should cancel Walmart+ because I never get my items when promised and maybe I should restart my Amazon Prime...it might cost more but it is worth it when I get my product as promised. Here again tonight...your parcel will be delivered by 5pm...after 5pm...your parcel will be delivered by 8pm...8pm rolls around...your parcel is delayed. Why should I bother? This BS has to stop...someone needs to make sure these orders are being delivered on time as stated when purchased, instead of changing your mind after the fact. They just need to shut all your Walmart stores down because they are getting worse and worse...you pay good money and pay for Walmart+ services but the service is 💩...seriously. When a customer orders something and on the Walmart site it says that next day shipping and you get a delivery driver who delivers your items in a parking lot somewhere it makes you wonder who the heck you are so desperately hiring. Not only that, your drivers have torn up my front lawn so badly because they have no idea that there is a difference between a lawn and a drive way. In the last two years I have had to spend $1050.67 on new sod and slate stone your drivers wrecked!! GET IT TOGETHER WALMART. People are fed up, I'm fed up sick of paying for Walmart+ and not getting the + ...perhaps you should change it to Walmart -
, because that is what it all comes down to. 👎 My parcels are sitting in Lancaster TX and another in Fort Worth TX...I live in Justin TX...why prey tell is there a delay? We are in TX yet not getting my parcels as promised and no...I don't need your lame excuses as to why the
"As promised" items are not on my doorstep. Wow "WALMART+"...just exactly how special do I feel. I don't and there are many other people I know who don't as well. There is another thing you do with my account...you put a hold when I place a grocery order and if that hold is more then expected...I never get the overage returned to my bank account. I'm gonna have the bank come after you for theft...pay my amounts back because I am watching and I am tired of having to call and bitch about it in order to get my hard earned monies back..the overage is mine and if you are out of a product on the grocery side of things and it is included in my order I need that money refunded back to my account. Get it together because people are talking and they are just as tired of the incompetent drivers, shipping, out of stock, delayed, and waiting for an email for a pick up at the store...not groceries but product! What do you think should I cancel my Walmart +, since I do not see the + in it? Or do Y'all think you'll get your act together fairly soon!!

Walmart is the most incomplete refund service ever created. I've been told since March 21st that my refund was initiated. They're telling me to return something that has never been ordered. I've spoken to 3 supervisors and 5 customer service reps 😤🤨 that is telling me the same thing my refund has been initiated but the 🖥️ computer system is doing something else. I still have not had my refund initiated after speaking with so many people. I'm told now that it was done today and it'll take an additional 5 days just to be considered. This information was given by an insensitive supervisor named Allan. I will never order or purchase anything from Walmart again. This is not my first mishandled experience from Walmart. This is my experience with Walmart and it hasn't been pleasant or resolved.

They are absolutely the WORST. Local store tells us items are out of stock so they don't have to deliver them, customer service is useless. Managers don't care, and these clowns on this page don't respond

Walmart signed me up for some subscription while I was online shopping. I never completed any purchase as the item was not in stock.
And then I get an email that after 30 days I would be charged monthly for whatever the heck the subscription was.
I replied to the email but of course I got a response that the email address was not monitored. I forwarded the email to the Walmart Help email address, and again got a response that even though I followed the suggested way to contact, no, Walmart did not monitor that email address either.
I called the suggested number that I googled but got some AI response that sucked up 20 minutes and would not or could not help.
What a load of crap. I won't order from Walmart again!!
And I still have not got that subscription canceled!

horrible customer support. nobody knows how to add my new phone number to my account. I have spent hours on hold and yet every time it is a big mystery. not one agent knows how to fix it. poor training and service