KitchenAid manufactures kitchen appliances; it is owned by Whirlpool Corporation.
KitchenAid Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about KitchenAid
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with KitchenAid
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.KitchenAid mailing address
553 Benson Road
Benton Harbor, MI 49022
KitchenAid executive customer service contacts
Primary Contact
Anne Rushing
Director, Customer Relations
553 Benson Road
Benton Harbor, MI 49022
anne_rushing@whirlpool.com
Secondary Contact
Danielle Brown
Senior Vice President
553 Benson Road
Benton Harbor, MI 49022
danielle_brown@whirlpool.com
Chief Executive
Marc Bitzer
553 Benson Road
Benton Harbor, MI 49022
marc_bitzer@whirlpool.com
How can I contact KitchenAid customer service?
Call (800) 422-1230 or email webshop@kitchenaid.com.
Does KitchenAid have an online chat service?
Yes, KitchenAid can be contacted via an online chat service.
Are KitchenAid and Whirlpool owned by the same company?
Yes, both KitchenAid and Whirlpool are brands under the Whirlpool Corporation umbrella.
How to get professional help with your KitchenAid problem
If you need help with KitchenAid, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
