Cabin Max

Cabin Max is a U.K.-based luggage brand that designs and sells lightweight, cabin-sized travel bags and backpacks tailored to meet airline hand luggage restrictions.

info@cabinmax.com

Mailing address

Creative 7, Miners Road
Llay Industrial Estate, Wrexham LL12 0PJ, UK

Website

cabinmax.com

What you need to know about Cabin Max

Customer service experiences with Cabin Max can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

Cabin Max’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
You can resolve a problem with Cabin Max with our insider guide or through our executive contacts.
Cabin Max's customer service policies are standard. Here are our frequently asked questions about Cabin Max.

How to resolve a problem with Cabin Max

Try self-service first

Use our proven resolution methods, or Cabin Max’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Cabin Max respond?

Phone support

Cabin Max does not have phone support.

Email support

For general inquiries, you can email info@cabinmax.com. Response times may vary, but it's reasonable to expect a reply within 24 to 48 hours.

Online contact form

Cabin Max does not have an online contact form

Live chat support

Cabin Max offers live chat support during general U.K. business hours.

Social media

Cabin Max maintains an active presence on social media platforms.

Here's how to reach Cabin Max via social media.

Verified contacts

Cabin Max customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary

Emma Barwise

Director

emma.barwise@cabinmax.com

Additional contacts

Martin Barwise

Managing Director

martin.barwise@cabinmax.com

Cabin Max self-service links

To track your Cabin Max delivery, you'll receive an email with a tracking number once your order has been dispatched. If you don't see this email, please check your spam or junk folder. For more information, visit the delivery page: cabinmax.com/pages/delivery.

Cabin Max customer service policies

Cabin Max collects personal information such as name, contact details, and demographic data to process orders, improve services, and send marketing materials. The privacy policy allows users to opt out of direct marketing and manage cookie preferences, which are used to analyze website traffic and enhance user experience. Personal data is protected with appropriate security measures and is not sold or shared with third parties without consent, unless required by law. Users may request access to or correction of their personal data. The policy is updated periodically, and users are advised to review it regularly.

Cabin Max loyalty program

Cabin Max does not have a loyalty program.

Frequently asked questions about Cabin Max

Cabin Max is a luggage brand owned and operated by Gadgets U.K. Internet, a UK-based company.

Email Cabin Max customer service at info@cabinmax.com.

Yes, you can find Cabin Max's chat support in the bottom right corner of its website.

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