Alesis designs and manufactures electronic musical instruments and audio equipment.
Alesis Responsiveness rating
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What you need to know about Alesis
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Alesis
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Alesis mailing address
8000 West 78th Street
Minneapolis, MN 55439
Alesis executive customer service contacts
Primary Contact
Jordan Johnson
Lead Customer Care Specialist
8000 West 78th Street
Minneapolis, MN 55439
jjohnson@inmusicbrands.com
Secondary Contact
Paul Antrop
Chief Operating Officer
8000 West 78th Street
Minneapolis, MN 55439
pantrop@inmusicbrands.com
Chief Executive
Jack O’Donnell
8000 West 78th Street
Minneapolis, MN 55439
jodonnell@inmusicbrands.com
What is the relationship between Alesis and InMusic?
InMusic is the parent company that manages a portfolio of music technology brands, including AKAI Professional, Numark, M-Audio, and Alesis.
How can I contact Alesis customer service?
To contact Alesis call (800) 356-5781 or email support@alesis.com.
Does Alesis have an online chat service?
Yes, Alesis can be contacted via an online chat service.
How to get professional help with your Alesis problem
If you need help with Alesis, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.