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Elliott Report

Elliott Report

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Case Dismissed

These case dismissed articles are cautionary tales from the Elliott Advocacy files. Although we could not resolve these cases, there are valuable lessons contained here.

To fall into my dreaded "case dismissed" file, a lot of things have to go wrong. That's the situation David Bialke and his wife are facing.

No visa and no flight credit – who’s responsible for this mess?

January 29, 2024December 9, 2014 by Christopher Elliott

To fall into my dreaded “case dismissed” file, a lot of things have to go wrong. That’s the situation David Bialke and his wife are facing.

Categories Case Dismissed
I wish I could help David Campbell. He says he has a "sticky" situation with Avis which "may be unresolvable." And I think he's right.

Here’s why you should always, always, always read your car rental confirmation

February 19, 2024December 2, 2014 by Christopher Elliott

I wish I could help David Campbell. He says he has a “sticky” situation with Avis which “may be unresolvable.” And I think he’s right.

Categories Case Dismissed
Charles Shapiro and his wife visit Budapest, Hungary, every year, but this time it's her 80th birthday, it might be the last trip.

Here’s a cautionary tale about naming your own price for a hotel

January 29, 2024November 19, 2014 by Christopher Elliott

Charles Shapiro and his wife visit Budapest, Hungary, every year, but this time it’s her 80th birthday, it might be the last trip.

Categories Case Dismissed
It may be one of those times where my involvement in a case affected the outcome in a way it shouldn't have.

A burned-out clutch and a broken down case

November 13, 2024November 18, 2014 by Christopher Elliott

It may be one of those times where my involvement in a case affected the outcome in a way it shouldn’t have.

Categories Case Dismissed
Chuck Harding accidentally made two reservations. Orbitz, should have caught the problem and fixed it for him, but it didn't.

Double-booked on Orbitz – but why didn’t they tell me?

January 29, 2024October 28, 2014 by Christopher Elliott

… Read more

Categories Case Dismissed
Janice contacted me recently to ask for help with a Princess Cruise case and after some consideration, she asked me to not get involved.

Honest passenger withdraws complaint after reviewing her paperwork

January 29, 2024October 21, 2014 by Christopher Elliott

Janice contacted me recently to ask for help with a Princess Cruise case and after some consideration, she asked me to not get involved.

Categories Case Dismissed
When Gloria Brimley booked a flight through Cheaptickets, she thought she was getting a cheap first class seat.

She says she paid for a first-class ticket, so why didn’t she get one?

January 29, 2024October 14, 2014 by Christopher Elliott

When Gloria Brimley booked a flight through Cheaptickets, she thought she was getting a cheap first class seat.

Categories Case Dismissed
Rachel Hall and her husband needed to fly United from San Francisco to Portland, Maine, for a wedding. They made it as far as Newark.

Hey United, where’s the refund you promised for our rental car?

January 28, 2024September 2, 2014 by Christopher Elliott

Rachel Hall and her husband needed to fly United from San Francisco to Portland, Maine, for a wedding. They made it as far as Newark.

Categories Case Dismissed
Lindie Wilhelm and her sister didn't wait until their recent Princess cruise ended to "escape completely," they bailed out early.

Does she deserve a refund for this Princess cruise?

June 19, 2025August 26, 2014 by Christopher Elliott

… Read more

Categories Case Dismissed
To get an idea how much airlines hate the 24-hour rule, consider recent attempted ticket purchase on XL Airways.

Flags and other funny ways around the 24-hour rule

January 27, 2024August 20, 2014 by Christopher Elliott

… Read more

Categories Case Dismissed
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