And the most annoying passenger on the plane is …
Here we go again. Expedia is out with yet another survey on the most annoying passengers on a plane.
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
Someone just did something about the ‘stranglehold’ on airline competition
Yesterday, my colleague Kendall Creighton asked if the big three airlines have a “stranglehold” on three New York area airports.
What Expedia’s purchase of HomeAway means to you
With Expedia’s $3.9 billion acquisition of vacation rental website HomeAway, the obvious question is, What does this mean for travelers and consumers?
The most unfair fees in travel
Just a few weeks before Dennis Main’s European riverboat cruise, a disc in his spine ruptured, confining him to a wheelchair. Unfair fees.
Did we neglect to mention the $651 drop-off fee?
Jack thought the $430 rate for his European car rental from Hertz covered everything. Except for one teensy surcharge.
Should hotels block your Wi-Fi hotspot?
Hilton has become the latest hotel chain to face government fines for allegedly blocking their guests’ personal Wi-Fi hotspots. It joins a growing list of hotel and convention centers that have fallen afoul of federal law, which forbids such activity.
Can helicopter parents survive a crash in Consumerland?
Sally VanZandt’s car rental case was this week’s top post. She alleged that her grown son was ripped off by a smooth-talking saleswoman.
They flew first class for free and here’s how you can, too
A “free” first-class upgrade is the Holy Grail of air travel. Sam did it with one of the most sought-after premium sections on the planet.
Is there a cure for the upselling epidemic?
Airlines do it by quietly restricting the terms on their tickets. Cruise lines resort to good old-fashioned salesmanship.
Cruise ships are getting a big upgrade
Cruise ships have long lagged the rest of the travel industry when it comes to technology. Wi-Fi connections have been painfully slow.