Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
What’s your breaking point? When do you say “That’s it — I’m never flying again!” It’s no academic question for America’s airlines, which continue to provoke passengers with new fees, surcharges and rules. They want to know when passengers would rather stay home.
Ask Beth Souther to name her favorite travel gadget and she’ll tell you about her recent road trip from Wilmington, N.C., to Byfield, Mass.
Melissa Mesku when she found the vacation house during a popular convention week in Austin. She realized that she got scammed.
If you’ve ever done something for the frequent flier miles, like Rick Brown has, you probably know the dilemma.
If you’re a credit-card skeptic like I am, then maybe you’ve enjoyed your front row seat to the rise and apparent fall of foreign transaction fees
Think travel is a challenge? Try doing it with a special-needs child. Jess knows what its like. Autistic daughter is prone to anxiety attacks
If it’s 2015, then why are hotel guests still doing something so ’90s, like paying extra for an Internet connection?
It’s vacation rental horror story season. It’s the time of year when everyone loves to complain about that overpriced home.
John Wieroniey made a wrong turn while he was driving in Prague recently. He blamed his onboard navigation system for the traffic.
The most shocking thing about a revelation that a Comcast employee changed a customer’s name to “a**hole” was how shocked everyone was.
