To make travel better, let’s lose the titles
Let’s scrap the titles.
That’s my takeaway after one of my sources raised the issue of adding “doctor” to her name when she flies.
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
Let’s scrap the titles.
That’s my takeaway after one of my sources raised the issue of adding “doctor” to her name when she flies.
Kathryn Frieze just wanted her money back. She had paid the airline Iberia $176 for an “extra legroom” seat on a flight from Chicago to Madrid, but the airline rescheduled her flight, dropping her upgraded economy class seat. Her repeated attempts to reach the airline proved futile.
If you travel, you probably already know that smartphone apps aren’t that smart. In fact, they’re sometimes buggy, sluggish and hard to use.
Nikolas Langes thought he knew every trick in the book for saving money on airline tickets.
Airline seat pricing never made much sense to begin with, but leave it to United Airlines to take it to the next level.
That’s no typo. United Airlines actually removed a fee. Really, it did.
Air travel can be a humiliating, dehumanizing and even torturous experience — at least according to my e-mail inbox.
This week’s top story was Janice Hough’s first-person account about the power of social media. Twitter has a secret about you.
They’re spoiled. They’re demanding. And they’re ruining travel for everyone else. That’s what employees say about entitled travelers.
One piece of conventional wisdom has gone unchallenged during our ongoing debate about class, privilege and human dignity in air travel: that the elites sitting in the big seats are subsidizing everyone else’s low fares.