Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
When you get clothes, it can be easy to get ripped off too.
Ask any frequent traveler if the travel industry is fair. You’ll likely hear a litany of complaints: Travel companies routinely charge you for services they don’t have to deliver, punish you with onerous restrictions and flout the time-honored rules of American business. And now, travelers are pushing back.
Domestic carriers could get a legal right to profit by lying about ticket prices by using legal trickery. Thanks to proposed legislation with that legal trickery, the option is on the table and may find its way into law.
The shocking arrest of two black men at a Philadelphia Starbucks last week is raising all kinds of questions, not the least of which is this one: What should you do if you’re arrested at a business?
Of all the hotel complaints, the one that bothers Louise Sattler the most are the smells. “Scents,” she says, “and smoking in hotel rooms.”
If you’re planning a vacation, then renting a car may be as automatic as making hotel or restaurant reservations. Or not. New ground transportation options are blossoming in the sharing and hailing economies. A recent Bank of America review of its card users found that people are thinking differently about how they get around.
It’s not your imagination. People are getting sued more than ever, and you could be next.
What color is your victim card?
I ask because everyone has one, whether they admit it or not. Sometimes they drop by this site and ask for help from my advocacy team, hoping to redeem some of their hard-earned points or invoke their “elite” victim status.
Mark Zuckerberg’s apology is not accepted — and yes, it’s time to delete Facebook.
The discounted Cat Stevens concert tickets Graham MacMillan bought through Viagogo were a real ripoff. This is the story of how he found them, bought them — and lost them.
