What should I do with all of these Lenovo cases?
Today marks the beginning of a new journey, as Elliott becomes a general consumer advocacy site. “Should I Take This Case?”
Christopher Elliott
Dad’s sick – why won’t Allianz cover Mom’s claim?
Chris James’ mother cancels her vacation after his father falls ill. Why won’t Allianz cover her insurance claim?
Sprint doubled my tablet bill – what should I do?
Why are his Sprint bills suddenly higher? You probably won’t like the answer — or how his wireless company tries to “fix” his problem.
Why won’t InterContinental Hotels honor its “best” price guarantee?
A $275-a-night rate at an all-suites hotel on Times Square is not a bad deal. But $255 is an even better deal.
Should car rental companies profit from toll roads?
Crossing the Golden Gate bridge is the driving highlight of any visit to Northern California. But not for Claudia Moore.
Where’s the refund for our second honeymoon, US Airways?
Stanley’s hotel refunds $887 after his stay. But it sends the money to US Airways Vacations, the tour operator through which he booked.
He paid for a first-class seat, but it didn’t last all the way to Portland
“We feel like we were taken advantage of,” says Mike Sevier, who recently flew on US Airways. “Scammed at worst.”
Car renters may hit potholes when they cross borders
She’s heard about surcharges imposed on older renters, mandatory insurance requirements and other unanticipated fees.
Flying pigs can make you a better traveler – here’s how
Pigs can fly. At least on US Airways. A passenger packed an oversize “emotional support” pig on a flight from Connecticut to Washington.
Why are we being charged an extra $277 for our rental car?
Jessica Gennaoui and her husband discover an unpleasant surprise on their credit card: a $277 charge from Avis for their rental car.